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Catastrophe Center

Responding to catastrophic events is our promise. QBE's dedicated Claims team plans and serves effectively during peak demand to help customers after widespread disasters.

How to report a claim for a catastrophe

If you have a policy from QBE and suffer a loss due to a catastrophe, please use our special reporting procedures below to expedite our response. Please note that using the PDF form may be the quicker and easier option to report a claim during times of heavy call volume.

Phone: If you need to report a claim, you may do so toll free 24 hours a day/7 days a week at our special number for catastrophic events. It requires fewer prompts to reach an appropriate claims professional.

  • Call 877.464.5395
  • Or, call your agent or broker

Website: Complete and submit our online form or complete and e-mail our PDF claim form.

Online form     PDF form

Preparation & Safety Materials