You shouldn't drive your car if:
- It no longer complies with state regulatory requirements
- The damage interferes with normal driving
- The lights have been damaged
- The radiator is leaking
- The engine has been damaged
Yes, you may choose your own repair shop but if you do so, we may need to arrange for an independent appraisal of the cost of repairs. You are not required to use a QBE Direct Repair Program shop (DRP) or an Open Network Shop (an auto repair shop that can systematically upload estimates to QBE), and you will still receive high quality claims service from QBE if you decide not to use one.