No. QBE doesn't charge its customers for making online payments using the online payment service.
You'll need your QBE 10-digit account number (located on your bill), the ZIP code listed on your account, a valid e-mail address and phone number.
Yes. You'll receive an e-mail confirmation that the payment has been submitted for processing.
Payments made up until 6 p.m. CST, Monday through Friday, will be credited the same day. All other payments will be credited the next business day.
Any questions regarding your invoice or this payment service should be directed to a billing representative. Call 888.560.2745, between 7am - 7:30pm CST.
Yes. The online payment service allows you to use a Discover, Visa or MasterCard credit or debit card.
Yes. The online payment service allows you to use a checking or savings account.
Yes. Just click on "Payment Methods" to add new bank accounts or modify existing bank accounts.
Yes. You can pay more or less than the amount on your invoice. Please remember that paying less than the minimum due may result in cancellation of your insurance coverage. Also, acceptance of payment on an account with policies previously cancelled for non-payment doesn't ensure the policies will be reinstated. Please contact a QBE billing representative at 888.560.2745 for further details if needed.
No. Please contact a QBE billing representative at 888.560.2745.
The online payment service uses the following security features:
- SSL: We use SSL (Secure Sockets Layer), which ensures that your connection and information are secure.
- Encryption: We strictly enforce 128-bit encryption security levels for users accessing this service. All users accessing this service must ensure that their Web browsers are set to enable 128-bit encryption.
- Automatic sign out: We automatically sign you out after 20 minutes of inactivity.
Most supported browsers will provide a message box stating when you're entering a secure session. Internet Explorer uses a small padlock icon on the bottom right side of the browser window. When there is a secure session in place, the padlock will appear locked. Mozilla Firefox uses a similar padlock icon in the bottom right side of the browser window, but it only appears when browsing a secure site. Another indication that your browser is operating in secure mode is in the Web site address. The address will begin with "http:" in standard, non-secure mode and with "https:" in secure mode, with the "s" standing for "secure."
To help ensure that your confidential financial information is protected in transit, we encrypt all messages between your browser and the one-time service. Some browser versions don't support the needed levels of encryption.