We are focused on building a workplace culture that supports our people and represents our business and the world around us. An integral part of this is fostering an environment where everyone feels safe to speak up, where we are inclusive of diversity in every aspect, where everyone feels they belong, and where there is a balanced emphasis not just on what we do but also how we go about doing it.
Our DNA shapes who we are
Our DNA provides us with a common language to create a genuine, welcoming, kind, and supportive workplace. The seven interlinking elements of our DNA describe how we show up for our people, customers and partners:
- Customer-focused – We proactively listen with empathy to guide how we meet customer needs and have an impact
- Technical experts – We build and share our expertise, striving for excellence and knowing when to ask for guidance
- Inclusive – We treat each other with respect and fairness, and value diverse perspectives
- Fast-paced – We move with pace, adapting with our purpose and future in mind
- Courageous – We act with integrity and challenge the status quo, feeling safe to speak up and experiment with new ideas
- Accountable – We take ownership and follow through to deliver, managing risks and learning from mistakes
- Team – We support each other and collaborate widely to achieve common goals, knowing we are stronger together
Inclusion of Diversity
People are at the heart of our business and bring their own diverse perspectives and lived experiences to work. We have a broad view of diversity that includes all the ways people are visibly and invisibly different, which includes values, experiences, perspectives, expertise, knowledge and ideas. Diversity isn’t a tick in the box for us, it’s a part of who we are.
We seek to create an environment where everyone is and feels they are included and we take an industry-leading approach to how we set targets to achieve this. We measure a sense of belonging across the diversity dimensions of gender, race and ethnicity, disability status, and LGBTQIA+ identification. Our aim is to give all our people an equal sense of belonging, no matter how they identify themselves.
We are proud to be recognised for creating an inclusive and diverse workforce, which includes:
- Bloomberg Gender Equality Index 2018 – 2023 (global)
- Equileap Top 100 for Gender Equality (global)
- Stonewall 2022 Workplace Equity Index (QBE Europe)
- Platinum Employer status for 2023, 2024 & 2025 by the Australian Workplace Equality Index (QBE Australia Pacific)
- Insurance Business America 2022 5-star carrier for Diversity, Equity and Inclusion (QBE North America)
To find out more about our awards in your location, visit your local QBE website