We achieve an inclusive and performance-based culture

Diversity and inclusion

QBE Australia recognises the value of a diverse workforce; we believe diversity and inclusion is essential for a strong, successful company. We encourage a working environment that is welcoming, fair and inclusive for all.

Our Flex@QBE principles allow our people to better balance work-life commitments and offer special leave for cultural occasions. We know the needs of a diverse workforce are not all the same and are developing initiatives for our mature age workforce, LGBTI, indigenous employees and those with disabilities.


Everything we do at QBE is underpinned by our DNA – because we know it's not just what we do that matters, it's how we do it that makes the difference. At QBE, when we show-up for our people, customers, communities or shareholders across the globe:

  • We are customer-focused
  • We are technical experts
  • We are inclusive
  • We are fast-paced
  • We are courageous 
  • We are accountable
  • We are a team


QBE has always played an active role in the communities in which we operate. In 2011 we launched the QBE Foundation, our corporate responsibility initiative. Through the Foundation our employees can engage in a range of community activities, including applying for local grants to charities and causes they're involved with and passionate about, and grants which match their fundraising efforts. Each year our employees are also offered a day of volunteer leave to lend a helping hand to support those in need.

Through our Reconciliation Action Plan, QBE has formalised its commitment to creating meaningful relationships, enhancing respect and promoting sustainable opportunities for Aboriginal and Torres Strait Islander communities, organisations and businesses.

Innovation and continuous improvement

Improvement keeps us competitive and constantly moving so we are focused on measuring customer experiences and carefully evaluate what we do. Many learnings and ideas are also shared through QBE's Innovation Forum, which looks at new ways to improve how we work. Through the Forum we share thinking and recognise and reward those who create innovative, practical ideas across the network.