Group Conduct Reporting & Whistleblower Policy (‘Whistleblowing Policy’)

We strive to create a safe, respectful, and inclusive environment where people feel safe to speak up. We are committed to protecting reporters who do speak up, including from being subjected to Detrimental Treatment. 

The Group Conduct Reporting & Whistleblower Policy (“Policy”) outlines the principles, approach and channels for reporting and the protections for disclosures of suspected or actual wrongdoing based on reasonable belief, which we call Reportable Conduct. For some disclosures of Reportable Conduct, the reporter will be eligible for additional protections based on local legislation. These are generally referred to as ‘whistleblowing protections’. Where there are any additional qualifying criteria and requirements these are outlined in location specific appendices.

One of the channels for reporting a concern is the Ethics Hotline, which is available in most locations. This service enables ongoing confidential communication between a reporter and the QBE individual managing the report, including where it has been made anonymously.

Australian whistleblower protection laws:

Australia based individuals, such as employees, officers, directors and suppliers of any of QBE’s Australian entities, should also refer to Appendix C of the Policy - Whistleblowing laws - Australian entities for information about protections under Australian whistleblower laws.