Group Whistleblowing Policy Summary

QBE aims to maintain high ethical standards where all employees are respectful, professional and considerate, and act with honesty and integrity. QBE employees play a key role in ensuring that dishonesty, corruption, or other illegal or inappropriate behaviours, conduct or activities are reported so they can be dealt with appropriately. 

The Group Whistleblowing Policy (“Policy”) establishes QBE’s standards in encouraging and supporting employees, contractors and directors in reporting misconduct and other illegal or inappropriate behaviours. It reflects the seriousness with which QBE treats reported matters, ensuring confidentiality and ensuring people do not suffer any detrimental treatment as a result of reporting their concerns. Where local policies have been approved, these should be referred to as either supplementarily or in lieu of this Policy.

To disclose a matter via the independent Ethics Hotline, please access this here.

Australian whistleblower protection laws:

Employees, officers, directors and suppliers of any of QBE’s Australian entities should also refer to Appendix A of the Policy - Whistleblowing laws - Australian entities, to assess if their report may entitle them to additional protections under Australian whistleblower protection laws. In summary, additional protections are afforded to an Eligible Whistleblower who reports to an Eligible Recipient about a Disclosable Matter (please review the Policy for full details).  

An “Eligible Whistleblower” includes a current or former employee, secondee or volunteer, an officer/director, a supplier, an agent, or an associate, dependant or relative of any of these individuals of any Australian entity.

An “Eligible Recipient” includes ASIC and APRA, any officer/director, senior manager, auditor, actuary or tax agent of any of QBE’s companies (including any of QBE’s related companies or any divisions), or any other person authorised by QBE to receive a Disclosable Matter.

 A “Disclosable Matter” can be one of three types:

  1. The information being disclosed concerns misconduct or an improper state of affairs or circumstances.
  2. The information being disclosed indicates that QBE, its officers or employees have engaged in conduct that would amount to certain criminal offences or would represent a danger to the public or the Australian financial system.
  3. The information being disclosed relates to misconduct and improper conduct in relation to tax affairs.