As a global insurer, we see first-hand the impacts natural disasters have on our customers and the communities in which we operate. We know that when disaster strikes, it’s vital that resources can be deployed quickly to support communities, both in the immediate response and to assist in the long-term recovery.

Our global disaster relief and resilience partnership with Red Cross and Save the Children has enabled us to reach and support more vulnerable communities than ever before (see here for details of our support).  Announced in November 2019, the three-year partnerships are enabling the rapid mobilisation of support for disaster relief activities in response to catastrophic events, and support disaster preparedness and climate resilience initiatives for vulnerable communities around the world. 

By redirecting a portion of the funds to climate resilience projects, we’re also supporting efforts of communities to protect themselves from physical risks and potentially mitigate future disaster.

Our partnership vision

QBE, in partnership with Save the Children and Red Cross are working with communities to build their resilience and save lives by improving their capacity to prepare, anticipate, respond and recover from disasters. 

Our partnership strategic framework helps us to deliver on our vision and objectives and support local execution of the partnership across our global operations.

Read more about our work in the community through the QBE Foundation in the 2020 Sustainability Report.

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Our Partners

“Amongst the uncertainty of the recent past it is deeply reassuring that this partnership has grown from strength to strength.

Our focus has always been on supporting local communities to respond effectively at times of humanitarian crisis, and in the past year, the cumulative effects of drought, bushfires, floods and the pandemic have led to high levels of demand on our services. The partnership with QBE has really helped Red Cross National Societies in Australia, Asia Pacific, Europe and USA.

And, given the scale of the humanitarian impacts of climate change, we are very pleased that QBE is putting its resources and knowledge into addressing this issue.”

–Kym Pfitzner, CEO of Australian Red Cross

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“From deadly disasters to brutal conflicts, children across the world are facing life-threatening humanitarian crises at unprecedented levels, all exacerbated by climate change.

Our partnership with QBE goes to the core of this challenge and will help communities to become more disaster resilient; so we can save more lives and rebuild when disaster strikes.”

   –Paul Ronalds, CEO of Save the Children Australia

Since launching, we have been able to provide support to communities impacted by catastrophic disasters and COVID-19 across the world:


Enabling Australian Red Cross support people and communities affected by bushfires and COVID-19

Pacific Islands

Strengthening localisation and support development of capacities among Red Cross societies in Pacific

United Kingdom

Supporting British Red Cross COVID-19 response to reach the most vulnerable through the delivery of food, medicine and emotional support and helping patients to return home from hospital.


Strengthening the COVID response and enhancing the delivery of services and reaching the most vulnerable by Italian Red Cross.

North America

Supporting American Red Cross work during COVID-19 and planning to respond as needed to the ongoing threat of spring flooding, severe storms, wildfires and the above-normal hurricanes

Hong Kong

Support Hong Kong Red Cross response to COVID-19 by providing infection control items to vulnerable groups, offer psychological support to persons in need, provide emergency assistance to the persons under quarantine and disseminate health and hygiene knowledge to the general public through different channels


Providing child friendly spaces and long-term recovery to communities affected by the Australian bushfires.

Pacific Islands

Ensuring families in the Pacific islands and have access to home & hygiene kits, drinking water and school bags in the aftermath of TC Harold and COVID-19.

United Kingdom

Providing cash grants and online education access for children and their families in the United Kingdom.


Distributing cash vouchers for essential items and digital devices to vulnerable families in Italy effected by COVID-19.


Ensuring vulnerable families in Spain can buy essential items & receive positive parenting tools so children are protected during COVID-19.

Hong Kong

Distributing masks, sanitiser and digital devices in Hong Kong to minimise the spread of COVID-19 and ensure the contribution of education.

Our people have been involved in a number of initiatives including:

Red Cross


  • Partnership strategic planning sessions
  • Psychological First Aid Training for QBE staff,
  • Employee led fundraising during Australian Bushfires,
  • Employee giving to American Red Cross,
  • Employee engagement events: World Red Cross Day and UN World Humanitarian Day

Save the Children


  • Partnership strategic planning sessions
  • Supporting Save the Children's Risk Team to build improved security controls
  • QBE is an anchor investor in the first ever Save the Children Impact Investment Fund
  • Employee led fundraising during Australian Bushfires
  • Employee engagement events: UN World Humanitarian Day and Bushfires and COVID-19: Reflections for Corporate Australia event

Extending beyond the partnership model

QBE employees have been involved in sharing their skills and learning from the experience

  • QBE Cyber Security Team worked with Save the Children and developed a plan to upskill
  • Red Cross & QBE Cross-Functional Strategy Workshop
  • QBE AUSPAC Fraud Team - supporting Red Cross assessment of fraudulent bushfire relief applications

Learn more about our disaster relief and resilience partners

Australian Red Cross
Save the Children

Partnership Launch 2019