Our awards

We’re proud to be recognised for the effort we put into our products, the service we provide to our customers and partners, and the way we look after our people.


Platinum Trusted Service Award 2021
This annual award acknowledges outstanding service based on customer ratings. Our FEEFO award helps consumers buy online with confidence, and shows customers that we listen, care and can be trusted.

Insurance Business Australia

Blake Oliver Consulting Australian General Insurer of the Year – Excellence Award 2020
This award recognises QBE’s commitment to our customers, strong business service levels and innovations, as well as our overall contribution to the insurance intermediary channel and our demonstrated support of the wider community.

Finder Green Awards

Green Insurer of the Year 2020
This award recognises our focus on reducing our environmental footprint, sourcing electricity from renewable sources for our global operations and setting emissions reduction targets. It also acknowledges our approach to sustainable finance including our Climate Change Action Plan and our expanded impact investment ambition through Premiums4Good.


Experts Choice Exceptional Value Award for comprehensive car insurance 2020

People's Choice Outstanding Customer Satisfaction award for car insurance 2019
People's Choice Highly Trusted award for car insurance 2019


Outstanding Value Car Insurance 2013, 2015 & 2016
Outstanding Claims Service 2012-2015
Each year consumer and financial services research company CANSTAR reviews insurance policies across the market and makes comparisons based on price, features, claims service and customer satisfaction. Our recent CANSTAR awards reflect our commitment to providing exceptional value and service to Australian motorists.

Innovation Excellence 2014
Insurance Box won CANSTAR’S prestigious innovation award in 2014. Our in-car telematics device measures driver behaviour, encouraging safer driving and allowing us to reward safe drivers by charging premiums that reflect their actual car usage.

Council of Queensland Insurance Brokers

All Rounder 2014, 2015, 2019
We were named best all-rounder by the Council of Queensland Insurance Brokers (CQIB). This award recognises our commitment to brokers and our partners, and our track record of delivering exemplary customer service.

National Insurance Brokers Association

General Insurer of the Year 2002-2012
We won the National Insurance Brokers Association (NIBA) General Insurer of the Year award for 11 years straight. Decided by brokers, this accolade is highly coveted within the industry.

Australian HR Awards

JobAccess Best Workplace Diversity & Inclusion Program 2020
Excellence Awardee for Best Health & Wellbeing Program 2020
The Australian HR Awards celebrates the outstanding achievements of the country's top HR leaders, companies and teams across all industries and sectors. QBE was recognised for embedding a focus on diversity and inclusion across a range of areas, along with our focus on employee wellbeing through our At My Best program.

HBF Direct Advice for Dads

Voted #5  in the Top 20 Australian Workplaces for New Dads – 2019 
HBF’s Direct Advice For Dads publishes an annual list of the ’20 Best Australian Workplaces for New Dads’, based on secondary and primary carer paid leave policies. In 2019, QBE took out #5 with our gender neutral paid parental leave initiative, offering 12 weeks paid parental leave to every new parent. QBE is the first general insurer in Australia to adopt this flexible paid parental leave policy as it continues its aspiration to foster an inclusive workplace.

Australian Workplace Equality Index (AWEI) 

Gold Employer 2019, 2020
The Australian LGBTI Inclusion Awards recognise organisations based on the results of the AWEI, Australia’s benchmarking instrument to LGBTQ+ workplace inclusion. This attainment of Gold Employer status for a second year sees QBE maintain its position as the highest-rated insurer, cementing QBE’s place as an industry leader in this space.

Australian LGBTI Awards 

LGBTI Employee Network Award 2019
The award recognises QBE’s LGBTQ+ inclusive culture and the innovative approach taken by our employee network QBE Pride, including QBE’s ‘bring your whole self to work’ initiative which showcases the power and importance of LGBTQ+ visibility in inclusive workplace culture.

Australian Human Resources Institute (AHRI) 

Michael Kirby LGBTI Inclusion Award 2018
One of 26 awards established to profile the best in HR practice across the country, the Michael Kirby LGBTIQ Inclusion Award aims to recognise excellence in LGBTIQ inclusion initiatives and programs in the workplace. QBE was recognised as a joint winner with Brown-Forman.