Our awards

We’re proud to be recognised for the effort we put into our products, the service we provide to our customers and partners, and the way we look after our people.


Finder Customer Satisfaction Award

Best Rated National Car Insurance Brand 2021/2022

Finder surveys thousands of real Australians to understand how they feel about their recent product purchases and use that information to reward the most popular brands. QBE was rated the best Car Insurance brand Nationally for customer satisfaction for 2021/2022.


Linkedin Top Companies

Linkedin Top 25 Companies Australia 2021

LinkedIn’s Top Companies Australia list recognised the top 25 companies helping employees build a professional foundation that sets them up for success both at the company and beyond.


Australian Workplace Equality Index (AWEI)

Gold Employer 2019, 2020, 2021, 2022

The Australian LGBTI Inclusion Awards recognise organisations based on the results of the AWEI, Australia’s benchmarking instrument to LGBTQ+ workplace inclusion. We’ve secured AWEI gold status for the fourth consecutive year and are now a Platinum status qualifier. This award is a testament to all of our QBE employees who champion inclusivity across all areas of our business.


Feefo

Platinum Trusted Service Award 2021

This annual award acknowledges outstanding service based on customer ratings. Our FEEFO award helps consumers buy online with confidence, and shows customers that we listen, care and can be trusted.


CANSTAR

National Home & Contents Insurance 2021 & 2022
National Home Insurance 2021 & 2022
National Contents Insurance 2022
Home & Contents Insurance 2021 – VIC & SA
Home Insurance 2021 – VIC & SA
Contents Insurance 2021 – North QLD

These awards recognise the outstanding value our home insurance delivers to our customers every day.

Innovation Excellence 2021

We’ve been awarded CANSTAR’s 2021 Innovation Excellence Award for our simplified Home Insurance solution, thanks to the launch of our new online quote and buy platform.


Finder Green Awards

Insurer of the Year 2020, 2021, 2022

This award recognises our focus on reducing our environmental footprint, commitment to sourcing electricity from renewable sources for our global operations and our emissions reduction targets. It also acknowledges our impact investment initiative, Premiums4Good.


Insurance Business Australia

Blake Oliver Consulting Australian General Insurer of the Year – Excellence Award 2020

This award recognises QBE’s commitment to our customers, strong business service levels and innovations, as well as our overall contribution to the insurance intermediary channel and our demonstrated support of the wider community.


Mozo

Experts Choice Exceptional Value Award for Comprehensive Car Insurance 2020 & 2021
Experts Choice Exceptional Value Award for Home & Contents Insurance 2022
Experts Choice Exceptional Value Award for Landlord Insurance 2021 & 2022
Experts Choice Exceptional Quality Award for Home & Contents Insurance 2021

The Experts Choice Awards provide a platform for industry experts to highlight products in the marketplace that they believe offer great value to Australian consumers.

People’s Choice Outstanding Customer Satisfaction award for car insurance 2019
People’s Choice Highly Trusted award for car insurance 2019

For over a decade, the Mozo People’s Choice Awards have given the power to the people, by asking Aussie customers which banks, energy providers and insurance companies excel at what they do to reveal Australia’s favourite financial and household service providers.


Australian HR Awards

JobAccess Best Workplace Diversity & Inclusion Program 2020
Excellence Awardee for Best Health & Wellbeing Program 2020

The Australian HR Awards celebrates the outstanding achievements of the country’s top HR leaders, companies and teams across all industries and sectors. QBE was recognised for embedding a focus on diversity and inclusion across a range of areas, along with our focus on employee wellbeing through our At My Best program.


HBF Direct Advice for Dads

Voted #5 in the Top 20 Australian Workplaces for New Dads – 2019, 2020

HBF’s Direct Advice For Dads publishes an annual list of the ’20 Best Australian Workplaces for New Dads’, based on secondary and primary carer paid leave policies. In 2019, QBE took out #5 with our gender neutral paid parental leave initiative, offering 12 weeks paid parental leave to every new parent. QBE is the first general insurer in Australia to adopt this flexible paid parental leave policy as it continues its aspiration to foster an inclusive workplace.


Australian LGBTI Awards

LGBTI Employee Network Award 2019

The award recognises QBE’s LGBTQ+ inclusive culture and the innovative approach taken by our employee network QBE Pride, including QBE’s ‘bring your whole self to work’ initiative which showcases the power and importance of LGBTQ+ visibility in inclusive workplace culture.


Council of Queensland Insurance Brokers

All Rounder 2014, 2015, 2019

We were named best all-rounder by the Council of Queensland Insurance Brokers (CQIB). This award recognises our commitment to brokers and our partners, and our track record of delivering exemplary customer service.


Australian Human Resources Institute (AHRI)

Michael Kirby LGBTI Inclusion Award 2018

One of 26 awards established to profile the best in HR practice across the country, the Michael Kirby LGBTIQ Inclusion Award aims to recognise excellence in LGBTIQ inclusion initiatives and programs in the workplace. QBE was recognised as a joint winner with Brown-Forman.


CANSTAR

Outstanding Value Car Insurance 2013, 2015 & 2016
Outstanding Claims Service 2012-2015

Each year consumer and financial services research company CANSTAR reviews insurance policies across the market and makes comparisons based on price, features, claims service and customer satisfaction. Our CANSTAR awards reflect our commitment to providing exceptional value and service to Australian motorists.


National Insurance Brokers Association

General Insurer of the Year 2002-2012

We won the National Insurance Brokers Association (NIBA) General Insurer of the Year award for 11 years straight. Decided by brokers, this accolade is highly coveted within the industry.