CTP Green Slip insurance is compulsory insurance privately underwritten by licensed insurers. The insurance policy must be purchased before an owner can register a vehicle in NSW. It insures the owner of the motor vehicle and any other person who drives the vehicle against liability for the death of, or injury to, a person caused by the owner or driver of the vehicle. Statutory benefits, including income replacement and medical expenses, are payable if the death or injury results from a motor accident in NSW. The amount of the benefits payable is determined by the laws associated with the CTP Greenslip Scheme. In certain circumstances, damages may also be payable.

Refer to the State Insurance Regulatory Authority for more information.

The New South Wales Government legislated in 1942 for CTP insurance to be made compulsory to provide protection to people injured as a result of the actions of other negligent drivers. The intention of the CTP Scheme is to protect the injured person for ongoing medical and hospital costs, loss of income and, in the case of severe injuries, the ongoing care of the injured person which may be for the rest of their life. The amount of the benefits payable is determined by the laws associated with the CTP Greenslip Scheme. In some cases, damages for non-economic loss are payable.

The owner and driver of the vehicle in relation to statutory benefits and/or damages payable related to the death of, or injury to, people involved in a motor vehicle accident.

Refer to the State Insurance Regulatory Authority for more information.

Your CTP policy doesn't cover any accidental damage to other vehicles or to property, nor any damage to your car as a result of an accident.

The CTP policy provides cover for the death of, or injury to, the driver of a motor vehicle (unless you are charged with a serious driving offence). The extent of the cover will depend on things such as whether you are at fault for the accident. The cover can include income replacement and reasonable and necessary medical expenses and care. The amount of the benefits payable is determined by the laws associated with the CTP Greenslip Scheme.

Refer to the State Insurance Regulatory Authority for more information.

As long as your car is currently registered and has a CTP policy which responds, claims against you for negligent driving will be managed on your behalf by your CTP insurer.

CTP insurance costs are determined by each insurer and governed by the State Insurance Regulatory Authority (SIRA). Premiums are published by SIRA on its website. Rates take into account the frequency of accidents and average claims costs for the class of vehicle, whether or not the owner has a right to claim a GST Input Tax Credit and an amount for the insurer’s administration and claims handling costs.

There are differences in service levels and premiums. Some insurers may offer additional benefits or coverage.

Yes, we offer a Good Driver Discount for drivers who have nil demerit points. Please note this discount is dependent on the type of car as well as the age of the car and the owner (and other drivers).

If your NSW Drivers Licence has not been suspended or cancelled and you’re not using an interstate or overseas drivers’ licence to drive your vehicle – please call us on 1300 096 342 to see if the good driver discount can be applied

If you currently don’t have CTP insurance for your car or your current policy is due for renewal, simply contact us on 133 723 or at greenslip.qbe.com.

If your Green Slip has been used to register your car, it remains linked to the registration of your car for the registration term. Policy cancellation is only possible if you hand in your car’s registration plates to Transport for NSW. You can’t cancel a Green Slip and seek a refund if you change your mind. As long as your car is registered with Transport for NSW, your policy must remain in force.

When you hand in your car’s registration plates, Transport for NSW (TfNSW) will give you a “Confirmation of Cancelled Registration” letter. You must forward this letter to us to initiate policy cancellation. A refund cheque will be issued within 30 days of receipt. Please forward your Confirmation of Cancelled Registration letter to:

Email: ctprefunds@qbe.com
Fax: (02) 9375 4799
Post: GPO Box 2516, Sydney NSW 2001

We can only refund the registered operator nominated on the letter. If you’ve recently changed your address, please make a note of the change on the “Confirmation of Cancelled Registration” letter and include your initials as acknowledgement of the change of address.

If you purchase a Green Slip but don’t register your car, we may not be able to initiate a refund until the use-by date has passed. For six-month registrations the use-by date is 21 days after the registration start date; for other registration terms it’s three months after the registration start date. Transport for NSW records Green Slip purchases on its system until the use-by date has passed, so you can use your Green Slip to register your car within this period. If a different Green Slip is used to register your car before the use-by date we can make the refund, otherwise we need to wait until the use by-date has passed.

You’re entitled to a NSW CTP Green Slip refund, based on the unused portion of the Green Slip, once you hand in your NSW registration plates. You can do this at a service centre in NSW, or the equivalent interstate transport authority. Once you supply us with the “Confirmation of Cancelled Registration” letter, or interstate equivalent, we’ll initiate policy cancellation and a refund for the unexpired portion of your Green Slip within 30 days. Please forward your Confirmation of Cancelled Registration letter to:

Email: ctprefunds@qbe.com
Fax: (02) 9375 4799
Post: GPO Box 2516, Sydney NSW 2001

You may be entitled to a pro rata NSW CTP Green Slip refund once your NSW registration plates are removed from the car and handed in to Transport for NSW. Once we receive your “Confirmation of Cancelled Registration” letter, we’ll cancel your policy and issue a refund for the unexpired portion of your Green Slip within 30 days. Please forward your letter to:

Email: ctprefunds@qbe.com
Fax: (02) 9375 4799
Post: GPO Box 2516, Sydney NSW 2001

Your refund will be calculated on a pro rata basis for the number of days of the unused or unexpired portion of your Green Slip, minus an administration fee of $15.

If your car is registered when you sell it, your Green Slip insurance automatically transfers to the new owner. You’ll receive a refund from your insurer when you hand your plates into NSW Services.

The Lifetime Care and Support Scheme (LTCS) was established under the Motor Accidents (Lifetime Care & Support) Act 2006 to provide treatment, rehabilitation and attendant care to people who have been severely injured in a motor accident regardless of who was at fault in the accident. Eligibility for the Scheme is determined by the severity of the person's injuries. Most people who are eligible have a spinal cord injury, a moderate to severe brain injury or, in some cases, serious burns or amputations.

The Scheme applies to all severely injured people and is administered by the Lifetime Care & Support Authority (LTCSA). There are levies in your total premium which fund this scheme. Refer to the State Insurance Regulatory Authority for more information.