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There are two ways to claim, depending on whether your bought your policy direct with QBE, or through a broker.

Claiming through QBE

Accident and Health, Workers Compensation and Small Business Insurance Pack policy holders should contact QBE directly.

For Accident and Health policy holders please check out our claims information page to find out what you need to do to lodge a claim.

For Workers Compensation, both workers who have been injured at work and employers who have had a worker injured on the job, please refer to our claims information page to find out what you need to do next.

If you are a Small Business Insurance Pack policy holder, you can claim online or call us on 133 723, 24 hours a day.

Claiming through your broker

If you’re insured through a broker simply contact them to tell them you need to make a claim. Many brokers will guide you through the process and liaise with us on your behalf.