How you can help improve your customers’ experience
It may be more simple than you think – by giving us their ABN! This one data point gives us valuable insight into your customers and helps us achieve a whole customer view… both of which contribute to tangible benefits like more efficient decisions and a smoother claims process.
If we don’t have a record of your customers’ ABNs, you can submit them directly to us anytime. Simply input them into our electronic platform, c.change, when processing new business or renewals.
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