6

Our Workers Compensation cover

Workers Compensation is an insurance policy that’s compulsory for most employers. If one of your people is injured or becomes sick in the course of their work, it will help them cover any medical expenses, rehabilitation costs and loss of earnings. This helps injured workers recover and get back to work and minimises the human and financial impacts of workplace injuries.

We don’t just provide insurance, we offer quality, cost-effective solutions to help you create a safe, healthy and happy workplace. You’ll have access to a national network of Workers Compensation experts, comprehensive training programs, risk management advice and self-insurance services. All of which will help your people and business to thrive.

Select your state

We provide Workers Compensation in the ACT.

Find out more

icare Insurance for NSW

As an appointed Claims Manager for icare Insurance for NSW, we provide comprehensive and tailored claims management services for a range of NSW Government Agencies.

Phone: +61 2 4032 5957 (7am to 7pm)

For existing claims you can send documents and invoices to email: ifnsw@qbe.com

To provide feedback or make an enquiry please email: ifnswcustomercare@qbe.com

icare Nominal Insurer Scheme

As an Authorised Provider, eligible customers will be able to choose QBE from 1 May 2020 to manage their new claims.

The employer eligibility criteria are determined by icare and more information can be found on their website: https://www.icare.nsw.gov.au/authorisedprovider.

For more information, please refer to icare’s Authorised Provider FAQs or contact a QBE AP team member via:

Phone: +61 2 8862 8099

Email: nswauthorisedprovider@qbe.com

Self- Insurance

Our specialist teams are trained in the delivery of self-insurance services.

Workers Compensation insurance

QBE provides claims management services in Workers Compensation insurance. For any queries relating to purchasing or renewing a policy, please contact icare by visiting www.icare.nsw.gov.au or calling 13 44 22.


We provide Workers Compensation in the Northern Territory.

Find out more

In Queensland, Workers Compensation is government owned and underwritten by Q-Comp. Find out more at WorkCover Queensland.

Self Insurance
Our specialist teams are trained in the delivery of self-insurance services.

In South Australia, Workers Compensation claims are managed by two claims agents – Employers Mutual and Gallagher Bassett – as appointed by WorkCover SA.

How we can help
We can help you take control of your Workers Compensation through a range of services:

  • WHS and risk management
  • Customised risk management systems for self-insurance
  • Performance review and strategy implementation reports
  • Claims management advisory service and support.

To find out more contact us.

We provide Workers Compensation in Tasmania.

Find out more

In Victoria, Workers Compensation claims are managed by five claims agents – Allianz, CGU, Employers Mutual, Gallagher Bassett and Xchanging – as appointed by WorkSafe Victoria.

How we can help

We can help you take control of your Workers Compensation through a range of services:

  • Specialist workers compensation services for national customers
  • WHS and risk management
  • Customised risk management systems for self-insurance
  • Performance review and strategy implementation reports
  • Claims management advisory service and support.

To find out more contact us.

We provide Workers Compensation in Western Australia.

Find out more

Our Key Accounts Unit includes a team of business relationship managers in Sydney, Melbourne and Perth who are supported by state-based underwriting teams. We’re a single point of contact for multi-state, national and corporate clients – if you have Workers Compensation business in more than one state, we’re your one-stop-shop. 

Our team will:

  • Coordinate a national service plan and strategy
  • Arrange quotes and cover
  • Give strategic advice on controlling costs, including trend analysis and forecasting
  • Connect you with WHS resources and training
  • Offer risk management solutions.

How to get in touch

If your client is a national employer please contact our Key Accounts team.

Young woman sitting at computer monitor

Coaching and support during COVID-19

Our COVID-19 People Risk webinars and coaching resources are open to brokers and Workers Compensation customers as they navigate the specific work-related challenges of COVID-19. Register now to take part now or find out how to access our coaching hotline.

Find out more


Workplace health and safety

Workplace health and safety and risk management services are a core element of our Workers Compensation solution.

How to make a Workers Compensation claim

Find out how to claim in your state and access claims checklists.

Self-insuring with QBE

Services for new and existing self-insurers.