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Make a claimWhy choose QBE?
We’ve been insuring Australians for over 130 years.
We’re one of the largest CTP insurers in Australia.
We’re committed to claims excellence.
How SA CTP works
In South Australia, Compulsory Third Party (CTP) insurance provides coverage under a Policy of Insurance. Your SA CTP insurer covers the costs of injuring a third party in an accident. CTP covers other drivers, passengers, riders, cyclists and pedestrians.
CTP doesn’t cover damage to vehicles or property. For that, you’ll need car insurance.
Why choose QBE for CTP insurance SA?
You can choose your CTP insurer in South Australia when registering your car.
QBE is a licensed CTP provider in South Australia with a strong track record of providing CTP insurance nationwide.
Our CTP experience extends to insuring more than two million vehicles, so you can be confident we’ll look after you.
The Regulator is responsible for oversight, monitoring and reporting of the SA CTP insurance scheme.
An important note from the SA CTP Regulator
Please be wary of uninvited contact relating to potential motor vehicle accident claims. You may or may not have been involved in a motor vehicle accident. They may offer to refer you to a claims, compensation, government or legal service. This contact may be deceptive or misleading about your eligibility to make a claim or your eligibility for compensation. We strongly encourage anyone receiving such contact to protect their personal information. Do not complete any forms that are sent to you without verifying the source.
If you receive uninvited contact, please contact the SA CTP Regulator on:
- Phone: 1300 303 558
- Email: [email protected]
Additional resources
Further SA CTP insurance information is available from the Regulator’s website:
Our claims team is based in Adelaide and work to be the best at helping people put their lives back together following an injury.
If you are injured
If a driver injures you in an accident and the at-fault vehicle is registered in South Australia and insured by QBE, please complete an Injury Claim Form. You can either:
- Complete a PDF version of the CTP insurance South Australia Injury Claim Form and lodge with QBE by:
- Email: [email protected]
- Post: GPO Box 7373, Sydney, NSW 2001
- Fax: 1300 059 688
- Submit an electronic Injury Claim Form
Although you cannot lodge your claim over the phone, should you require any assistance with lodging your claim, please call us on 1300 429 528, Monday to Friday, 8.30am to 5pm (ACDT).
If you are at-fault
If you’re the at-fault driver in an accident and your CTP insurance is with QBE and is registered in South Australia, please:
- Report your accident to the police.
- Notify us of the motor vehicle accident by completing a CTP insurance South Australia Accident Report Form as soon as practicable and lodging it with us.
Completed CTP insurance South Australia Accident Report Forms can be lodged by:
- Email: [email protected]
- Post: GPO Box 7037, Sydney, 2001
Additional resources
The CTP insurance South Australia Regulator has made available additional support material to assist people involved in road accidents and to support road trauma victims in their recovery.
Insurers set CTP insurance premiums under the governance of South Australia’s CTP Regulator (the Regulator). Drivers pay CTP when registering their vehicles.
Find out more about how the Regulator governs premiums.
QBE will use personal information submitted during registration to provide you with your SA CTP insurance policy.
Your information will not be disclosed to any third party unless you have permitted us to do so or we are required to disclose it by law. QBE is committed to ensuring the safety of your personal information and full details including how to access the information we hold about you and how to make a complaint are included in the QBE Privacy Policy.
Additional information
The Lifetime Support Scheme (LSS) is a no-fault scheme which provides necessary and reasonable treatment, care and support for people who sustain serious lifelong injuries in a crash. The Lifetime Support Authority (LSA) administers the LSS. Visit the LSA website for more information.
The South Australian government website provides a one-stop-shop for all government-related services and information. Visit SA.GOV.AU’s Driving and Transport hub for transport, travel and motoring-related information in South Australia.
A person who has sustained major injuries in a motor vehicle accident may be entitled to compensation under the Compulsory Third Party (CTP) insurance scheme. The Motor Accident Injury Assessment Scheme appoints general and specialist medical practitioners to assess their injuries. Practitioners undertake an Injury Scale Value (ISV) Medical Assessment.
The system to renew registration in South Australia is called EzyReg. Visit SA.GOV.AU’s EzyReg hub for more details about vehicle registration in South Australia.
Service SA provides convenient access to CTP and a range of other government services and information online, over the phone and at various locations throughout South Australia. Visit Service SA for more information about these services.
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^Terms and conditions apply. A valid email address is required to access this offer. eGift Cards are only available for 12-month CTP policies purchased or renewed between 1 January 2025 and 31 March 2026. The offer limit dates can be extended by QBE and CTP policies purchased outside the offer dates will be assessed on a case-by-case situation. eGift Cards are only available for South Australian premium classes 1/51 Passenger Vehicle, 2/52 Goods Carrying Light (<4.5T GVM) and 4/54 Goods Carrying Primary Producer. eGift Cards are issued by Prezzee Pty Ltd ABN 16 602 963 422 and will be sent electronically to a valid email address. Full eGift Card terms and conditions available online at prezzee.com/policies/terms-of-service.
QBE Insurance (Australia) Limited (ABN 78 003 191 035) holds a CTP license and issues your policy.