How it works
If you, or anyone driving your car, causes an accident in which someone else is injured your CTP covers the cost of their compensation claim.
This includes other drivers, passengers, pedestrians, cyclists and motorcycle riders. It doesn’t cover damage to vehicles.
In South Australia, your vehicle is automatically allocated to an approved CTP insurer when you register it.
Your CTP Insurance premium is paid as part of your vehicle registration and is set by South Australia’s CTP insurance regulator (the regulator).
To find out more about how the regulator calculates premiums or download the 2017-18 premium schedule, please click here.
QBE will use personal information submitted during registration to provide you with your CTP insurance policy.
Making a CTP claim
If you’ve been injured in a motor vehicle accident and the at fault vehicle is registered in South Australia and insured by QBE CTP please:
Report your accident to the police
Notify us of the motor vehicle accident by completing an Accident Report Form as soon as practicable and lodging it with us
Depending on the nature of your claim, complete additionally required forms.
Completed Accident Report Forms can be lodged by:
emailing them to email@example.com
mailing them to GPO Box 7037 Sydney 2001 or
delivering them to QBE CTP, Level 9, 400 King William Street, Adelaide.
Full claims information is available from the regulator.
CTP Insurance Regulator
The regulator is responsible for oversight, monitoring and reporting of the South Australian CTP insurance scheme. Further information is available from the regulator:
An important note from the insurance regulator:
Please be wary of uninvited contact relating to potential motor vehicle accident claims. You may or may not have been involved in a motor vehicle accident. They may offer to refer you to a claims, compensation, government or legal service. This contact may be deceptive or misleading about your eligibility to make a claim or your eligibility for compensation. We strongly encourage anyone receiving such contact to protect their personal information. Do not complete any forms that are sent to you without verifying the source.
If you receive uninvited contact please contact the CTP Insurance Regulator on:
Phone: 1300 303 558 or
The Lifetime Support Scheme (LSS) is a no fault scheme which provides necessary and reasonable treatment, care and support for people who sustain serious lifelong injuries in a crash. The Lifetime Support Authority (LSA) administers the LSS. For more information, visit http://www.lifetimesupport.sa.gov.au/
sa.gov.au - Transport
The South Australian government website provides a one-stop-shop for all government related services and information. For details about transport, travel and motoring-related information in South Australia visit www.sa.gov.au/topics/transport-travel-and-motoring
A person who has sustained major injuries in a motor vehicle accident may be entitled to compensation, under the Compulsory Third Party (CTP) insurance scheme. In order to assess their injuries, the Motor Accident Injury Assessment Scheme accredits general and specialist medical practitioners to undertake Injury Scale Value (ISV) Medical Assessments, which comprise of a whole person impairment assessment and the allocation of an ISV.
Download more information regarding ISV payment protocols.
In South Australia, the system to renew a vehicle registration is called EzyReg. For more details about your vehicle registration in South Australia visit www.sa.gov.au/topics/transport-travel-and-motoring/ezyreg
Motor Accident Commission (MAC)
The MAC manages non-commercial community programs, including sponsorship of road safety research and communications aimed at safer road user behaviour. For more information about these programs and other road safety initiatives, visit mac.sa.gov.au
Service SA provides convenient access to CTP and a range of other government services and information online, over the phone and at various locations throughout South Australia. For more information about these services visit service.sa.gov.au