Why choose QBE?
How it works
If you, or anyone driving your car, causes an accident in which someone else is injured your CTP covers the cost of their compensation claim.
This includes other drivers, passengers, pedestrians, cyclists and motorcycle riders. It doesn’t cover damage to vehicles.
Choice is here
From 1 July 2019, you will be able to choose your CTP insurer in South Australia when you register your car.
QBE is a licensed CTP provider in South Australia and also has a strong track record of providing CTP insurance in NSW and Queensland.
In total our CTP experience extends to insuring more than 2 million vehicles, so you can be confident we’ll look after you.
The Regulator is responsible for oversight, monitoring and reporting of the South Australian CTP insurance scheme.
An important note from the CTP Regulator:
Please be wary of uninvited contact relating to potential motor vehicle accident claims. You may or may not have been involved in a motor vehicle accident. They may offer to refer you to a claims, compensation, government or legal service. This contact may be deceptive or misleading about your eligibility to make a claim or your eligibility for compensation. We strongly encourage anyone receiving such contact to protect their personal information. Do not complete any forms that are sent to you without verifying the source.
If you receive uninvited contact, please contact the CTP Regulator on:
Phone: 1300 303 558 or
Email: ctp@sa.gov.au
Further information is available from the Regulator's website:
Our claims team is based in Adelaide and work to be the best at helping people bring their lives back together following an injury.
If you’ve been injured in a motor vehicle accident and the at fault vehicle is registered in South Australia and insured by QBE, please complete an Injury Claim Form.
If you're the at fault driver in an accident and your vehicle is insured by QBE CTP and registered in South Australia, please:
- Report your accident to the police.
- Notify us of the motor vehicle accident by completing an Accident Report Form as soon as practicable and lodging it with us.
Completed Accident Report Forms can be lodged by:
- emailing them to myctpclaim@qbe.com
- mailing them to GPO Box 7037 Sydney 2001 or
- delivering them to QBE CTP, Level 9, 400 King William Street, Adelaide.
Additional support material
The Regulator has made available additional support material to assist people involved in road accidents and to support victims of road trauma in their recovery.
Find out more about how the Regulator calculates premiums.
Your information will not be disclosed to any third party unless you have permitted us to do so or we are required to disclose it by law. QBE is committed to ensuring the safety of your personal information and full details including how to access the information we hold about you and how to make a complaint are included in the QBE Privacy Policy.
QBE in South Australia
Additional information
Download more information regarding ISV payment protocols.
CTP explained
There’s a lot of confusion around Compulsory Third Party (CTP) insurance. Find out how it works and why you need it.
Car owners: your legal obligations
Make sure you’ve got the essentials covered before you hit the road.
Comprehensive vs Third Party
When you’re choosing car insurance it’s important you have the facts so you can make an informed decision.
Need more help?
Call us at 1300 429 528
Fax 1300 059 688 Mon-Fri 8.30am-5pm (ACDT) GPO Box 7037 SYDNEY NSW 2001