Why choose QBE?
We’ve been insuring Australians for over 130 years.
We’re one of the largest CTP insurers in Australia.
We’re committed to claims excellence.
How SA CTP works
In South Australia, Compulsory Third Party (CTP) insurance provides coverage under a Policy of Insurance. Your SA CTP insurer covers the costs of injuring a third party in an accident. CTP covers other drivers, passengers, riders, cyclists and pedestrians.
CTP doesn’t cover damage to vehicles or property. For that, you’ll need car insurance.
Why choose QBE for CTP insurance SA?
You can choose your CTP insurer in South Australia when registering your car.
QBE is a licensed CTP provider in South Australia with a strong track record of providing CTP insurance nationwide.
Our CTP experience extends to insuring more than two million vehicles, so you can be confident we’ll look after you.
The Regulator is responsible for oversight, monitoring and reporting of the SA CTP insurance scheme.
An important note from the SA CTP Regulator:
Please be wary of uninvited contact relating to potential motor vehicle accident claims. You may or may not have been involved in a motor vehicle accident. They may offer to refer you to a claims, compensation, government or legal service. This contact may be deceptive or misleading about your eligibility to make a claim or your eligibility for compensation. We strongly encourage anyone receiving such contact to protect their personal information. Do not complete any forms that are sent to you without verifying the source.
If you receive uninvited contact, please contact the SA CTP Regulator on:
- Phone: 1300 303 558
- Email: CTP@sa.gov.au
Further SA CTP insurance information is available from the Regulator’s website:
Our claims team is based in Adelaide and work to be the best at helping people put their lives back together following an injury.
If a driver injures you in an accident and the at-fault vehicle is registered in South Australia and insured by QBE, please complete an Injury Claim Form. You can either:
- Complete a PDF version of the CTP insurance South Australia Injury Claim Form and lodge with QBE by:
- Email: myCTPclaim@qbe.com
- Post: GPO Box 7373, Sydney, NSW 2001
- Fax: 1300 059 886
- Submit an electronic Injury Claim Form.
Although you cannot lodge your claim over the phone, should you require any assistance with lodging your claim, please call us on 1300 429 528, Monday to Friday, 8:30am to 5pm (ACDT).
If you're the at-fault driver in an accident and your CTP insurance is with QBE and is registered in South Australia, please:
- Report your accident to the police.
- Notify us of the motor vehicle accident by completing a CTP insurance South Australia Accident Report Form as soon as practicable and lodging it with us.
Completed CTP insurance South Australia Accident Report Forms can be lodged by:
- Email: myCTPclaim@qbe.com
- Post: GPO Box 7037, Sydney, 2001
Additional support material
The CTP insurance South Australia Regulator has made available additional support material to assist people involved in road accidents and to support road trauma victims in their recovery.
Insurers set CTP insurance premiums under the governance of South Australia's CTP Regulator (the Regulator). Drivers pay CTP when registering their vehicles.
Find out more about how the Regulator governs premiums.
QBE will use personal information submitted during registration to provide you with your SA CTP insurance policy.
Your information will not be disclosed to any third party unless you have permitted us to do so or we are required to disclose it by law. QBE is committed to ensuring the safety of your personal information and full details including how to access the information we hold about you and how to make a complaint are included in the QBE Privacy Policy.
QBE in South Australia
Our local office in Adelaide is committed to being an active corporate citizen in South Australia.
We’re proud to support Hutt St Centre and its Aspire program.
We’re pleased our QBE Foundation supports Foodbank SA.
Additional information
The Lifetime Support Scheme (LSS) is a no-fault scheme which provides necessary and reasonable treatment, care and support for people who sustain serious lifelong injuries in a crash. The Lifetime Support Authority (LSA) administers the LSS. Visit the LSA website for more information.
The South Australian government website provides a one-stop-shop for all government-related services and information. Visit SA.GOV.AU’s Driving and Transport hub for transport, travel and motoring-related information in South Australia.
A person who has sustained major injuries in a motor vehicle accident may be entitled to compensation under the Compulsory Third Party (CTP) insurance scheme. The Motor Accident Injury Assessment Scheme appoints general and specialist medical practitioners to assess their injuries. Practitioners undertake an Injury Scale Value (ISV) Medical Assessment.
The system to renew registration in South Australia is called EzyReg. Visit SA.GOV.AU’s EzyReg hub for more details about vehicle registration in South Australia.
Service SA provides convenient access to CTP and a range of other government services and information online, over the phone and at various locations throughout South Australia. Visit Service SA for more information about these services.
CTP explained
There’s a lot of confusion around Compulsory Third Party (CTP) insurance. Find out how it works and why you need it.
Car owners: your legal obligations
Make sure you’ve got the essentials covered before you hit the road.
Comprehensive vs Third Party
When you’re choosing car insurance it’s important you have the facts so you can make an informed decision.
^eGift Cards are only available for 12-month CTP policies purchased before 30 September 2022 and whose vehicle registration renewal is due between 11 January 2021 to 31 March 2023, unless offer is extended.
CTP disclaimer: QBE Insurance (Australia) Limited (ABN 78 003 191 035) holds a CTP license in the relevant States and issues your policy.
Need more help?
Call us on 1300 429 528
Fax 1300 059 688 Mon-Fri 8.30am-5pm (ACDT) GPO Box 7037 SYDNEY NSW 2001