Discover how to make a claim
Simply select a product from the list below to get started.
Discover how to make a claim on your car insurance so you can get your car back on the road.
We're 100% committed to helping get your home in order, find out how to make a claim on your home insurance.
If you've been injured in an accident caused by a QBE CTP insured vehicle, you can make a claim. QBE is 100% committed to helping you get back on your feet.
Get your boat back on the water by making a stress-free claim on your QBE boat insurance.
Suffered a loss due to building work? Our team is ready to help get your home put right.
Every business faces it's own set of risks. But if things do go wrong, we'll go all out to get your business back on track.
Need to make a claim on your caravan insurance? Our team will help to get you back on the open road.
Find out how to make a claim on your QBE motorcycle insurance so you can get back on the road.
If you've been injured at work, our team at QBE is here to help you make your claim and get back on track.
Accident and Health
Need to make an Accident & Health Claim? We're here to help. Contact us and our team will help get you back on track.
When life doesn’t go to plan, for example after an unexpected accident, making a claim against your insurance policy can be the moment you truly experience the benefit of insurance.
Helpful tips for the claims process
Many of us aren’t sure how exactly to make a claim, we’ve identified a number of top tips to help our customers navigate the claims process.
What to do when you make a claim
We understand it’s hard to remember all you need to do during a time of stress, here’s a series of steps explaining what to do at claim time.
Confirmation of Claim Transaction
As part of our claims process, customers receive updates about the progress of their claim. These updates may include information about a claim decision, paying a policy excess and settlement.
Would you like a confirmation of your insurance claim?
If you have lodged a claim with us for a (car, home, boat or travel) policy, you can request a confirmation of your insurance claim (a Confirmation of Claim Transaction) and we will provide it after the claim is finalised. It will confirm basic information about your finalised claim.
How can I request a Confirmation of Claim Transaction?
You can request a Confirmation of Claim Transaction by completing the Confirmation of Claim Transaction request form or by contacting our claims team on 133 723.