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Quotes, sales, claims and customer service

Standard operating hours

Here’s the information you need to find out more about our products, get a quote, buy insurance or update your personal details.

Standard operating hours Home, Car, Caravan and Boat Insurance,
Small Business Insurance
CTP Insurance Motorcycle Insurance
Contact details Call 133 723
Online enquiry
Get a quote
Contacts by product
Call 133 723
Contacts by product
1800 243 464
Contacts by product
Monday to Friday 8am-7pm 8am-5pm 8am-7pm
Saturdays 8am-1:30pm
(not available for Small Business Insurance)
8am-1:30pm 8am-1:30pm
Payments can be made 24 hours a day. Please note, we don't accept payments made in person. Call 133 723 and select option 4.
Pay my bill
Payments can be made mail, online or at your local post office.
Call 133 723 and select option 4.
Pay my bill
Call 133 723 and select option 4.
Pay my bill
Claims
Available 24 hours
Call 133 723
Available 24 hours
Contacts by product 1300 365 354
Mon-Fri 9am-6pm
 
*all times in Australian Eastern Standard Time or Australian Eastern Daylight Time when applicable.
 

Business insurance

We sell business insurance in multiple ways. If you’ve bought insurance directly with QBE on our website, please refer to the above contact details.

QBE also partners with brokers to sell a wide variety of insurance products. If you have an existing broker, it’s best to contact them to review your insurance needs or to start a claim. If you’re looking for a broker, read our guide to finding the right broker or explore our range of products.

Claims

Locations

Please note, we don't accept payments at any of our offices. Payments can be made by phone (133 723), mail, online or at your local Post Office.