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Our holiday-period opening hours

Our Sales and Service centres for Car, Home, Boat, Caravan, Motorcycle and CTP insurance will have some changed opening hours during the upcoming holiday season.

Find out more

Quotes, sales, claims and customer service

Standard operating hours

Here’s the information you need to find out more about our products, get a quote, buy insurance or update your personal details.

  Home, Car &
Small Business Insurance
Caravan & Boat Insurance CTP Insurance Motorcycle Insurance
Contact details Call 133 723
Call 133 723
Call 133 723
1800 243 464
Monday to Friday 8am-7pm  8am-5pm 8am-7pm 8am-7pm
Saturdays 8am-1:30pm
(not available for Small Business Insurance)
 Not available 8am-1:30pm 8am-1:30pm
  More ways to contact us 
Payments Call 133 723 and select option 4.
Pay my bill
Payments can be made mail, online or at your local post office.
Call 133 723 and select option 4.
Pay my bill
Payments can be made mail, online or at your local post office. 
Call 133 723 and select option 4.
Pay my bill
Call 133 723 and select option 4.
Pay my bill
Claims
Call 133 723
Available 24 hours
Call 133 723
Available 24 hours 
Check your state 1300 365 354
Mon-Fri 9am-6pm
 Online enquiry Complete our online insurance enquiries form
 Online quote Select the product you want to get a quote for 
 
*all times in Australian Eastern Standard Time or Australian Eastern Daylight Time when applicable.
 

Business insurance

We sell business insurance in multiple ways. If you’ve bought insurance directly with QBE on our website, please refer to the above contact details.

QBE also partners with brokers to sell a wide variety of insurance products. If you have an existing broker, it’s best to contact them to review your insurance needs or to start a claim. If you’re looking for a broker, read our guide to finding the right broker or explore our range of products.

Claims

Locations

Please note, we don't accept payments at any of our offices. Payments can be made by phone (133 723), mail, online or at your local Post Office.