Quotes, sales, claims and customer service
Holiday opening hours
Our Sales and Service centres for Car, Home, Boat, Caravan, Motorcycle and CTP insurance will have some changed opening hours during the upcoming holiday period. Find out more.
Standard operating hours
Here’s the information you need to find out more about our products, get a quote, buy insurance or update your personal details.
| Standard operating hours | Sales and Service for Home, Car, Caravan and Boat Insurance | Sales, Renewals and Service for CTP Insurance | Motorcycle Insurance |
| Contact details | Call 133 723 Online enquiry Get a quote Contacts by product |
Call 133 723 Contacts by product |
1800 243 464 Contacts by product |
| Monday to Friday | 8am - 8pm | 8am - 7pm | 9am - 6pm |
| Saturdays | 8am - 1:30pm | 8am - 1:30pm | Closed |
| Payments can be made 24 hours a day. Please note, we don't accept payments made in person. | Call 133 723 and select option 4. Pay my bill Payments can be made mail, online or at your local post office. |
Call 133 723 and select option 4. Pay my bill |
Call 133 723 and select option 4. Pay my bill |
| Claims Available 24 hours |
Call 133 723 Available 24 hours |
Contacts by product | 1300 365 354 Mon- Fri 9am - 6pm |
*all times in Australian Eastern Standard Time or Australian Eastern Daylight Time when applicable.
Business insurance
We sell business insurance through brokers. Read our guide to finding the right broker.
Claims
- If you arranged your policy through a broker contact them or call us on 1800 023 387
- For claims information and checklists go to Business insurance claims
Locations
Please note, we don't accept payments at any of our offices. Payments can be made by phone (133 723), mail, online or at your local Post Office.