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Quotes, sales, claims and customer service

Holiday opening hours

Our Sales and Service centres for Car, Home, Boat, Caravan, Motorcycle and CTP insurance will have some changed opening hours during the upcoming holiday period. Find out more.

Standard operating hours

Here’s the information you need to find out more about our products, get a quote, buy insurance or update your personal details.

 Standard operating hours Sales and Service for Home, Car, Caravan and Boat Insurance Sales, Renewals and Service for CTP Insurance   Motorcycle Insurance
 Contact details Call 133 723
Online enquiry
Get a quote
Contacts by product 
Call 133 723
Contacts by product 
1800 243 464
Contacts by product 
 Monday to Friday 8am - 8pm   8am - 7pm 9am - 6pm 
 Saturdays 8am - 1:30pm   8am - 1:30pm Closed 
 Payments can be made 24 hours a day. Please note, we don't accept payments made in person.  Call 133 723 and select option 4. 
Pay my bill
Payments can be made mail, online or at your local post office. 
 Call 133 723 and select option 4.
Pay my bill
Call 133 723 and select option 4.
Pay my bill 
 Claims
Available 24 hours
 Call 133 723
Available 24 hours
Contacts by product   1300 365 354
Mon- Fri 9am - 6pm
 
*all times in Australian Eastern Standard Time or Australian Eastern Daylight Time when applicable.
 

Business insurance

We sell business insurance through brokers. Read our guide to finding the right broker.

Claims

Locations

Please note, we don't accept payments at any of our offices. Payments can be made by phone (133 723), mail, online or at your local Post Office.