Our holiday-period opening hours
Our Sales and Service centres for Car, Home, Boat, Caravan, Motorcycle and CTP insurance will have some changed opening hours during the upcoming holiday season.
Quotes, sales, claims and customer service
Standard operating hours
Here’s the information you need to find out more about our products, get a quote, buy insurance or update your personal details.
| Home, Car & Small Business Insurance |
Caravan & Boat Insurance | CTP Insurance | Motorcycle Insurance | |
| Contact details | Call 133 723 |
Call 133 723 |
Call 133 723 |
1800 243 464 |
| Monday to Friday | 8am-7pm | 8am-5pm | 8am-7pm | 8am-7pm |
| Saturdays | 8am-1:30pm (not available for Small Business Insurance) |
Not available | 8am-1:30pm | 8am-1:30pm |
| More ways to contact us | ||||
| Payments | Call 133 723 and select option 4. Pay my bill Payments can be made mail, online or at your local post office. |
Call 133 723 and select option 4. Pay my bill Payments can be made mail, online or at your local post office. |
Call 133 723 and select option 4. Pay my bill |
Call 133 723 and select option 4. Pay my bill |
| Claims |
Call 133 723 Available 24 hours |
Call 133 723 Available 24 hours |
Check your state | 1300 365 354 Mon-Fri 9am-6pm |
| Online enquiry | Complete our online insurance enquiries form | |||
| Online quote | Select the product you want to get a quote for | |||
Business insurance
We sell business insurance in multiple ways. If you’ve bought insurance directly with QBE on our website, please refer to the above contact details.
QBE also partners with brokers to sell a wide variety of insurance products. If you have an existing broker, it’s best to contact them to review your insurance needs or to start a claim. If you’re looking for a broker, read our guide to finding the right broker or explore our range of products.
Claims
- If you arranged your policy through a broker contact them or call us on 1800 023 387
- For claims information and checklists go to Business insurance claims.
Locations
Please note, we don't accept payments at any of our offices. Payments can be made by phone (133 723), mail, online or at your local Post Office.