Complaints
Careers
Media enquiries
Financial hardship
Contact us online
Fill out the online enquiry and form we'll be in touch within 1-2 business days to help you out.
Understand your premium
When renewing your insurance, it's important to understand the components of your premium, what factors influence the amount, and what you could consider to lower it.
Get a quote online
Award-winning insurance you can depend on. We've been insuring Australians for over 130 years.
Get help with things our customers ask most
Make a payment
Pay for your new, renewing or amended car, home, contents, landlord or motorcycle insurance.
Update a policy
Moved house, sold your car or need to update your details? Contact us online.
Have a question about our insurance?
| Quotes and new policies | Existing customers | |
|---|---|---|
| Motor |
Monday to Friday, 8am-7pm |
Monday to Friday, 8am-7pm |
| Home, Contents & Landlord |
Monday to Friday, 8am-7pm |
Monday to Friday, 8am-7pm |
| CTP |
Monday to Friday, 8am-7pm |
Monday to Friday, 8am-5pm |
| Motorcycle |
Monday to Friday, 8am-7pm |
Monday to Friday, 8am-7pm |
| Small Business |
Monday to Friday, 8am-7pm |
Monday to Friday, 8am-7pm |
| More ways to contact us | ||
*All times are AET
Locations
Please note, we don't accept payments at any of our offices. Payments can be made by phone (133 723), mail, online or at your local Post Office.