Our purpose and vision

Our purpose

QBE - enabling a more resilient future

At QBE we’re driven by our purpose - enabling a more resilient future, helping those around us build strength and embrace change to their advantage.

We’ve been cultivating resilience since 1886, when our founders started a marine insurance company to give pioneers a safeguard against uncertainty. Today, we’re still giving our customers confidence to explore, innovate and take measured risks, secure in the knowledge they’re covered by a strong insurer.

In Australia, we work in partnership with our network of broker and distribution partners to support and protect our customers through a broad range of commercial, personal, and specialty insurance products, services and risk management solutions. We’re all about the before and after – helping our customers to protect against and prevent the ‘what ifs’ and being there to support if things go wrong.

Our purpose drives us to build resilience and enrich lives across local and global communities. Through our global disaster relief partnerships with Red Cross and Save the Children we’re investing to improve the capacity of communities to prepare, anticipate, respond and recover from disasters. Locally, our partnerships help create better futures for Australian communities.

Our approach to sustainability is an essential part of our ability to deliver on our purpose. Through this approach, we’re focused on making a positive and impactful contribution to the environments, economies and communities in which we operate.

Our vision

To be the most consistent and innovative risk partner

At QBE, we’re striving for consistency across everything we do, whether it’s in the experience we provide our customers and partners, the performance of our business or the values that connect our people.

Our commitment to being an innovative partner is brought to life through our focus on continuous improvement and growth. This includes developing new and innovative products and experiences and continually evolving to make it easier to do business with us.

We believe being the most consistent and innovative risk partner will help us build the strongest partnerships with customers and partners but, importantly, it will also see us deliver more value.

Our QBE culture and DNA

At QBE, our people bring our purpose and values to life every day. We believe in creating a workplace that offers our people an inspiring future within an inclusive, flexible and supportive culture.

This culture, and everything we do at QBE, is underpinned by our DNA – because we know it's not just what we do that matters, it's how we do it that makes the difference. At QBE, when we show-up for our people, customers, communities or shareholders:

  • We are customer-focused
  • We are technical experts
  • We are inclusive
  • We are fast-paced
  • We are courageous
  • We are accountable
  • We are a team.