Assure Programs
At QBE, we understand that life can bring unexpected challenges, and during these times, the right support can make all the difference. That’s why we’ve partnered with Assure Programs to offer our customers access to free and confidential counselling.
Whether you’re dealing with uncertainty, stress, or anxiety, professional support is available 24/7 through Assure Programs.
To book a phone session, call Assure using the numbers below. Let them know you’re a QBE customer and whether you’d like psychological or financial support.
Contact Assure
- Australia: 1800 808 374
- New Zealand: 0800 464 387
How can Assure help? Customer story
When Kai called QBE to discuss renewing his car insurance, he casually mentioned to Charlie, a QBE team member, that he’d recently been in and out of hospital, hadn’t been able to work for a few months, and was feeling anxious and overwhelmed.
Charlie recognised that Kai might be going through a tough time. He let Kai know that, as a QBE customer, he could access free and confidential counselling through QBE’s partnership with Assure Programs.
Through Assure, Kai was able to speak with a professional psychologist 24/7 and also book a session with a qualified financial counsellor.
Kai took up the offer and booked an appointment with a psychologist. He received practical strategies to help him manage his situation and feel more supported during a challenging period.
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