Our holiday opening hours

Our Sales and Service centres for Car, Home, Boat, Caravan, Motorcycle and CTP insurance will have some changed opening hours during the upcoming holiday period. Please see the table below for specific hours.


Our claims service remains unchanged during this period.

Call our 24-hour claims hotline on 133 723

For claims information and checklists and to see if you can claim online, go to Claims.

 Holiday opening hours  Sales and Service for Home, Car, Caravan and Boat Insurance Sales, Renewals and Service for CTP Insurance  Motorcycle Insurance 
 Tuesday 24 December 2019 (Christmas Eve)  8am - 6pm  8am - 6pm  9am - 6pm
Wednesday 25 December 2019 (Christmas Day)   Closed Closed   Closed
 Thursday 26 December 2019 (Boxing Day)  Closed Closed   Closed
 Tuesday 31 December 2019 (New Year's Eve) 8am -6pm  8am - 6pm   9am - 6pm
 Wednesday 1 January 2020 (New Year's Day)  Closed Closed   Closed
Monday 27 January 2020 (Australia Day)  Closed  Closed   Closed 

*All times in Australian Eastern Daylight Time

We’d like to wish all our customers a happy and safe festive period.