Our holiday opening hours

Our Sales and Service centres for Car, Home, Boat, Caravan, Motorcycle and CTP insurance will have some changed opening hours during the upcoming holiday period. Please see the table below for specific hours.


Our claims service remains unchanged during this period.

Call our 24-hour claims hotline on 133 723

For claims information and checklists and to see if you can claim online, go to Claims.

 Holiday opening hours  Sales and Service for Home, Car, Caravan and Boat Insurance Sales, Renewals and Service for CTP Insurance  Motorcycle Insurance 
 Thursday 24 December 2020 (Christmas Eve)  8am - 5pm  8am - 5pm  9am - 5pm
Friday 25 December 2020 (Christmas Day)   Closed Closed   Closed
 Saturday 26 December 2020 (Boxing Day)  Closed Closed   Closed
 Monday 28 December 2020 (Boxing Day public holiday) Closed Closed Closed
Thursday 31 December 2020 (New Year's Eve)   8am -5pm 8am-5pm   9am-5pm
 Friday 1 January 2021 (New Year's Day)  Closed Closed   Closed
Tuesday 26 January 2020 (Australia Day)  Closed  Closed   Closed 

*All times in Australian Eastern Daylight Time

We’d like to wish all our customers a happy and safe festive period.