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Making a business insurance claim for your customer?

We’re here to help. Select your customer’s policy to find out what to do and what is needed to get the claim started.

QBE has dedicated claims professionals ready to support you and your customers when a claim needs to be made.

To ensure your claim runs as smoothly as possible, be sure you have the right information included in the claim lodgement. Select the appropriate product to find out.

Information on our claims process

  • Accident Health

    Accident and Health

    Our dedicated claims team will support you, your customer and their employees through the process.

  • Aviation

    Aviation

    If your customers need to make a claim, our Aviation claims specialist are on hand to provide expert support to help them get back to business with minimum disruption.
  • Commercial motor

    Commercial Motor

    Vehicle accidents cost businesses time and money. Our dedicated supplier network will work with you and your customers to get them back on the road fast.

  • Property

    Commercial Property

    If an incident damages a customer's commercial property, our teams act quickly, providing support to ensure operations can continue and disruption is minimised.

  • Public Liability

    Public Liability

    Liability claims can be complex and long-lasting. Find out more about the process so you can understand what is needed and how to support your customer through their claim.

  • Marine

    Marine

    Our dedicated claims professionals are experienced in Marine and backed by a strong internal and external network of subject matter experts.

  • Professional Liability

    Professional Liability

    We have claims experts in this field who will provide professional support throughout the claims journey, regardless of its complexity

  • Workers Compensation

    Workers Compensation

    By combining empathy with market-leading innovation and analytics, our team will help your clients’ workers bring their lives back together after an injury.

  • Tow truck and broken car on country road

    Motor supplier network

    Our accredited motor supplier network gives QBE customers fast access to a simplified self-assessing process and the latest equipment, technology and knowledge for high-quality repairs.

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    Preferred builders and restorers for property claims

    We’ve partnered with a range of suppliers with a strong focus on regional, remote and metro representation, who can offer speciality services relevant to your customer’s claims.