Q Academy training

From supply chain disruption to the emerging threat of AI, this interactive session puts you inside a microsimulation – so you experience first-hand how they build risk awareness and preparedness.

Microsimulations are already being deployed by businesses worldwide to sharpen leaders’ awareness of known and emerging risks, and to generate something risk assessments can’t: capability intelligence, a clear read on how prepared an organisation actually is to respond.

In this webinar, we’ll cover:

• What microsimulations are and how businesses worldwide are using them
• Capability intelligence – and how it’s being used to direct investment into risk and insurance budgets
• A live microsimulation – experience one first-hand, the way your customers do.

Presenter: Marcus Vaughan, Cofounder, iluminr
Marcus is widely recognised as a pioneer in the development of microsimulations. With over 20 years of experience across firms like Aon and RiskLogic, he focuses on harnessing technology as a force multiplier to drive critical response capability intelligence.

This Q Academy session provides a practical overview of industrial deafness claims within the workers compensation framework

In this webinar, we’ll support employers and brokers to better understand:

• The relevant legislation
• The challenges faced by insurers when assessing these claims
• Evidence required to make informed decisions.

We’ll step through how industrial deafness claims arise, how liability is determined, and what is required to manage them effectively from both an employer and insurer perspective.

By the end of this session, participants will be able to:

• Understand how industrial deafness claims are assessed under workers compensation
• Identify what constitutes “noisy employment” and how liability is determined
• Recognise the types of benefits that may be claimed
• Apply key timeframes and evidence requirements in the claims process
• Support insurers by providing the right information to assist claim outcomes.

Presenters:
Felicity Robbs – Partner, Rankin EllisonNS
George Zaharopoulos – Service Manager, Specialty Claims, QBE

Wanting to learn more about our Commercial Package product? QBE’s Commercial Package Insurance provides all-in-one protection for a broad range of risks, for small and medium-sized businesses. By attending this webinar, you will learn more about the product, our appetite and market trends.

In this webinar, we’ll discuss:

• What is QBE Commercial Package Insurance?
• What trends we are seeing across the market
• Dive into some occupation types
• Claims outcomes with specific occupation types.

Presenters:

Nathan Taylor – Product Lead, QBE Product and Portfolio
Nathan works across the Business Package portfolios. He brings a unique outlook and insights, having worked in all facets of the Insurance value chain from being an Authorised Representative specialising in Business Insurance to managing various schemes and facilities for one of the leading international brokers and extensive package underwriting experience with leading Australian insurers. When he isn’t trying to create new weird and wonderful theories around broker and customer behaviour, he loves relaxing whilst listening to his favourite tunes.

Olly Hunter – Head of Packages - Flow, QBE SME
Olly is a senior insurance and transformation leader with more than 25 years of experience spanning commercial insurance, digital platforms, and enterprise change. As Head of Packages – Flow at QBE, he leads portfolio performance, underwriting strategy, product simplification and straightthrough processing initiatives across a major commercial insurance portfolio. He is recognised for aligning business, technology and operational teams to deliver measurable commercial outcomes in complex, regulated environments.

 

QBE Farm Pack provides cover from small hobby farms to large station farms and allows you to tailor cover to a farmer’s unique risks. In this webinar, we will provide a summary of our product and its inclusions and some tips and tricks to streamline the quoting process.

In this webinar, we’ll discuss:

• Overview of the QBE Farm product – 13 sections
• Key considerations and clarification of covers under the Building, Contents Liability and Motor sections
• What we define as a Hobby Farm
• Tips and tricks to streamline the quoting process.

Creating safer care environments requires more than compliance, it depends on understanding risk, recognising emerging challenges and implementing effective controls across people, processes and physical environments.

This session explores the evolving risk landscape within the care sector, drawing on industry trends, claims insights and practical risk management experience. We will discuss the key factors contributing to incidents and liability exposures, hear expert perspectives from safeguarding specialist Joy Woods (Woods Consulting), and examine how physical environments, organisational governance and safeguarding practices can influence outcomes. The session will provide practical considerations to help organisations strengthen risk controls, reduce harm and create safer environments for clients, residents, staff and visitors.

Key learning objectives:

• Understand emerging risks and key liability trends affecting the care sector
• Identify common causes and themes arising from claims data and incidents
• Recognise the role of safeguarding in reducing harm and supporting safer care outcomes
• Understand how physical environments can contribute to or mitigate risk
• Explore the governance structures, policies and oversight mechanisms that support effective risk management
• Apply practical insights to strengthen risk controls, improve organisational resilience and create safer care environments

Presenter: Joy Woods, Director of Woods Consulting
Joy is a recognised safeguarding specialist with more than a decade of experience working across child protection, policy reform, education, risk and quality, and religious institutions. In this session, Joy will share practical insights into safeguarding, governance and risk management within the care sector, drawing on her extensive experience helping organisations build safer, more accountable environments.

Presenter: Sean Morrison, Technical Manager, Latent & Special Risk at QBE
Sean is a highly experienced claims professional with nearly three decades in the insurance industry and extensive expertise in liability, personal injury and long-tail claims. In this session, Sean will share insights from claims trends and real-world case experience, highlighting key liability risks and lessons that organisations in the care sector can apply to strengthen their risk management practices.

Presenter: Manchu Mahalingam, Practice Lead – Liability Risk Management at QBE
Manchu brings more than 15 years of experience across claims, product management, risk engineering and risk consulting. Manchu leads QBE’s liability risk management function, partnering with customers and underwriters to identify emerging risks and implement practical risk mitigation strategies. In this session, he will share insights into liability exposures, emerging trends and practical approaches to managing risk within the care sector.