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We'll support you with the release of new webinars on risk insights, leadership skills and industry intelligence.

We'll cover topics suitable for brokers and customers from how to run and build a business to how to support leaders and employees. We'll also include product knowledge sessions, commercial risk insights and People Risk expertise.

NIBA CPD and ANZIIF CIP points are available for selected webinars.

Coming webinars

Please register for the sessions you'd like to utilise, places are limited

Psychological injuries: NSW employer essentials

Claims for psychological injuries in the NSW workers compensation scheme are increasing, and data shows that these claims cost more than the average physical injury claim.

In this session, we will focus on what evidence is needed for a successful psychological injury claim, and what employers can do to respond to such claims. We will also look at what defences are available, and the information that must be gathered from both a factual and medical perspective.

The session will conclude by looking at a number of real-life case studies, and a discussion addressing the lessons that employers can draw from these claims.

In this webinar we will discuss:

  1. Understanding claims for psychological injuries
  2. Overview of the evidence obligation
  3. Review claims case studies.

Tuesday 5 October 2021, 2pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now

This session will not be recorded.


Pradesha Thomas, TurksLegal, Special CounselPresenter: Pradesha Thomas, TurksLegal
Pradesha specialises in workers compensation and work injury damages claims. She has extensive experience acting for private, government and self-insured clients in both litigated and non-litigated matters.
Pradesha has a deep expertise of NSW workers compensation legislation and case law, and provides tailored advice to her clients regarding all aspects of workers compensation matters.
Pradesha regularly represents insurers and employers in the District and Supreme Courts as well as the Personal Injury Commission.


Regulatory conversations – question and answer session with our expert panel

There has been a significant amount of change over the past six months and this Q Academy session is an opportunity to answer all your regulatory change questions.

If you have questions about:

  • The Unfair Contract Terms (UTC) regime
  • General Insurance Code of Practice (GICOP) 2020
  • Product Design and Distribution Obligations (PDDO)
  • Anti-hawking provisions
  • The deferred sales model
  • The duty to take reasonable care not to make a misrepresentation, and
  • Complaints management
send them to our team and our expert panel will answer them for you.

 

Before the webinar:
Please send your questions to customercommunication@qbe.com by 12pm AEST Monday 11 Oct 2021. We’ll leave time at the end of the session to answer any additional questions.

Tuesday 12 October 2021, 2pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now


Managing team mental health in a hybrid workplace

The way we work and the way we lead at work has pivoted to a hybrid environment and may well remain this way for the foreseeable future. Covid-19 continues to drive uncertainty and hypervigilance into our workplaces and onto our people. The role of the leader has been extended to now manage productivity, team cohesion and the overall health and wellness of their people from a distance. How does a leader stay connected in a hybrid environment? Join us to learn more about how a leader can maintain connectivity with their team and better understand how to be a hybrid mental health leader through these times of constant disruption.

In this session we will help you:

  • Identify challenges of leading remotely
  • Understand how to prioritise the mental wellbeing of your team in a hybrid environment
  • Have mental health conversations – what, when and how to ask

Thursday 14 October 2021, 2-3pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now


Anna FeringaPresenter: Anna Feringa, Mental Health Director, The Jonah Group
Anna is an award-winning International Speaker, Trainer and Workplace Mental Health Consultant. She is a leading expert in topics including Mental Health awareness, leadership and Mental Health, and best practice workplace Mental Health. As a respected member of global HSE, Anna was recently recognised as a Global Top 10 Health and Safety Influencer, 2020.


John Longmire on building a positive network on and off the field

Join John Longmire, Head Coach of the Sydney Swans as he shares his insights and expertise on building a positive network on and off the field.

During the session John will focus on leadership, relationship building and networking to help you foster and build your business and personal networks.

In this session John will share his views on:

  • how to think about your network and who to build it with
  • how to approach conversations with purpose but care
  • building positive networks with your team, peers and local communities
  • coaching a successful team and tips and tools on how to do this.

Wednesday 20 October 2021, 2-3pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now


: John Longmire, Head Coach, Sydney SwansPresenter: John Longmire, Sydney Swan Head Coach
John Longmire is a premiership-winning coach of the Sydney Swans. He’s enjoyed a long and successful career in the AFL and in 2019 became the Swans' longest-serving coach. Joining the Swans family as an assistant coach in 2002, Longmire succeeded Paul Roos as coach ahead of the 2011 season. Under Longmire’s leadership Sydney has reached the AFL finals eight times, played in three Grand Finals and achieved the ultimate success by winning the 2012 AFL premiership.Alongside Roos, Longmire also played a key role in the drought-breaking 2005 premiership win.
As a player, Longmire ran out for 200 games for North Melbourne between 1988 and 1999 and won a premiership with the Kangaroos in 1999 in the final game of his career.He became the youngest-ever Coleman medallist in 1990 at the age of 19 and was North’s leading goal-kicker every year from 1990 until 1994.
He is a Sydney Swans, North Melbourne and AFL Life Member.


Climate risk

Climate change is a global challenge that has the potential for significant economic and social consequences. Given the risks arising from climate change, there is a heightened focus globally from governments, regulators, investors and organisations to help respond to the challenge.

In this webinar we will discuss:

  1. What are the risks from climate change
  2. What is happening internationally on climate change.

Thursday 21 October 2021, 2pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now


Serena Blanch, ESG Risk, QBE InsurancePresenter: Serena Blanch from QBE, ESG Risk team
Serena has worked on climate change for over 15 years across government, consulting and financial services. She specialises in climate risk and strategy and is part of the ESG Risk team at QBE.

 


Achieve goals with purpose and passion

How would you feel if you were ahead of the curve, not just waiting to catch up but had moved forward, move up and moved beyond what you had ever thought possible? Once you know what drives you to go beyond your comfort zone, you can move from being successful in your industry, business or life to becoming truly significant.

In this webinar we will discuss:

  1. Reset – Identify the most important goal for the next 30 days in your business to align your business goals
  2. Review – Understand the power of the right mindset to ensure you remain strong, motivated and empowered
  3. Refocus – Simple strategies to refocus faster, better and stronger in current business conditions

Wednesday 27 October 2021, 11.30am -1pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now


Keith Abraham, CSP from Passionate PerformancePresenter: Keith Abraham CSP from Passionate Performance
Keith Abraham is a best-selling author of five books, published in 12 languages. In his 25-year speaking career he has presented to more than 1.7 million people across 33 countries.
Over the past 12 months Keith has created a purpose-built virtual studio and delivered 140 virtual presentations to 31,000 people in 27 different countries.

Understanding construction insurance

Construction insurance is specialised and each project and customer has a unique combination of exposures and risk considerations. In this webinar we will explore the underwriting and risk identification process for construction insurance, and industry-specific education including the construction process.

In this webinar we will discuss:

  1. The role of insurance in the construction industry
  2. Fundamentals of the risk management process in an underwriting context
  3. Residential building construction.

Tuesday 9 November 2021, 2pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now


Presenters: Dale Gleeson, Head of Construction and Engineering, QBE Insurance and Natalie Beard, Digital Learning Coordinator, Curtain University

Dale Gleeson, Head of Construction and Engineering, QBE InsuranceDale has over 15 years’ experience in the construction and engineering insurance industry. After spending a decade underwriting complex construction risks, Dale transitioned into macro portfolio management and is now responsible for one the largest construction insurance portfolios in the Southern Hemisphere.

 

 

Natalie Beard, Digital Learning Coordinator, Curtain UniversityNatalie Beard is a digital learning specialist with 13 years’ experience in the School of Design and the Built Environment (DBE) at Curtin University. Having worked from the onset of online learning at the School, Natalie contributed to transformation and witnessed the growth of digital learning at DBE. Natalie now coordinates the School’s digital learning team that offer over 150 units across 8 different disciplines. Natalie’s passion for student equality and online learning drives her commitment to enable a diverse cohort of students to come together for a common goal.


Improving driver behaviour through telematics

Many fleets utilise telematics to reduce fuel cost, track business assets and improve business operations. However, using telematics to identify and improve poor driver behaviour can also help create smoother driving across the business and improve overall fleet safety.

In this webinar we will discuss:

  1. How to create a safety culture
  2. The importance of real-time driver coaching
  3. Gamification and driver buy-in
  4. Singling out accident hotspots

Wednesday 10 November 2021, 2pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now


Dougie Portwood, Strategic Pre-sale Manager – GreenRoadPresenter: Dougie Portwood, Strategic Pre-sale Manager – GreenRoad
A dedicated and passionate advocate of road safety with a focus for reducing road traffic incidents through a combination of technology, driver education and increased understanding.
Born and raised in Glasgow, originally trained as an aviation engineer on helicopters, Dougie is passionate about driver education since becoming a qualified driving instructor in 1985. For 12 years he undertook duties of a Driving Examiner in almost every category of licence available in the UK, from motorcycles to tracked vehicles and everything in between.
During this time his responsibilities included the role of Road Safety Officer which required him to conduct investigations into all road traffic incidents. In the vast majority of cases the incident could so easily have been avoided and the loss of life and damage to property averted. Dougie passionately believes we do not have to make the mistakes in order to learn from them. If we look for the signs and act early, prevention is infinitely more efficient than cure.
In 2012 he joined GreenRoad, working with both new and potential GreenRoad customers to help them understand the solution and use the system to engage, encourage and improve the road safety and operational efficiency of their motor vehicle fleets.


How to separate work and home

The age-old question of how to achieve a work life balance. The answer to this relies on conscious choice. With hybrid working now the ‘new normal’ we find our work and home lives more blended than ever, making it more difficult to balance or even separate the two for a mentally healthy lifestyle. Join us to explore strategies we can ‘choose’ to adopt that will help separate the work from home even when the home is your place of work. We will explore the power of conscious choice to better serve ourselves and drill down on some effective strategies that will help you achieve a better balance in your work and home life – if you choose to do so!

In this webinar we will help you:

  • Explore the dangers of burn out
  • Understand the power of conscious thought and choice
  • Create realistic strategies to separate work from home

Thursday 18 November 2021,
2-3pm (AEDT)

ANZIIF CIP and NIBA CPD points to be confirmed

Register now


Anna FeringaPresenter: Anna Feringa, Mental Health Director, The Jonah Group
Anna is an award-winning International Speaker, Trainer and Workplace Mental Health Consultant. She is a leading expert in topics including Mental Health awareness, leadership and Mental Health, and best practice workplace Mental Health. As a respected member of global HSE, Anna was recently recognised as a Global Top 10 Health and Safety Influencer, 2020.

Man working from home catching up on his industry training through QBE webinars
Recorded webinars

Watch on demand for expert risk insights and tips to help you lead more effectively and calmly.

Q Academy

Professional development, training and support for our brokers and partners.