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Q Academy training

Training and coaching to build your expertise in risk, leadership and the insurance industry.

We’ll support you with the release of new webinars on risk insights, leadership skills and industry intelligence.

We’ll cover topics suitable for brokers and customers from how to run and build a business to how to support leaders and employees. We'll also include product knowledge sessions, commercial risk insights and People Risk expertise.

NIBA CPD and ANZIIF CIP points are available for selected webinars.

Changes have been made to the way in which NIBA CPD and ANZIIF CIP points are earned with Q Academy.

You’ll still be able to obtain professional development points by participating in e-Learning modules, most live Q Academy webinars and selected Q Academy programs, however, past webinars will no longer qualify for points.

Live webinars: How to earn professional development points

  1. Select a webinar and register for the session. Once registration is completed, you’ll receive an email confirmation from “Q Academy” with a calendar invite attached. This contains a personalised link to access the webinar on the day.
  2. Join the live webinar using your personalised link sent in the registration confirmation. Your attendance will not be recorded, and points will not be awarded if you use a forwarded link or watch as part of a group without logging in using your personalised link.
  3. Stay for a minimum of 90% of the session to qualify for ANZIIF CIP and NIBA CPD points.

Your training record

Participants who have met the above requirements will be emailed a training record within five business days of the webinar.

If you’re unable to locate your training record, please check the inbox and junk folder of your work and personal email address before reaching out for assistance via [email protected]

Upcoming webinars

Please register for the sessions you'd like to attend, places are limited.

Microsimulations: From risk awareness to measurable readiness

From supply chain disruption to the emerging threat of AI, this interactive session puts you inside a microsimulation – so you experience first-hand how they build risk awareness and preparedness.

Microsimulations are already being deployed by businesses worldwide to sharpen leaders’ awareness of known and emerging risks, and to generate something risk assessments can’t: capability intelligence, a clear read on how prepared an organisation actually is to respond.

In this webinar, we’ll cover:

  • What microsimulations are and how businesses worldwide are using them
  • Capability intelligence – and how it’s being used to direct investment into risk and insurance budgets
  • A live microsimulation – experience one first-hand, the way your customers do.
Marcus Vaughan

Presenter: Marcus Vaughan, Cofounder, iluminr
Marcus is widely recognised as a pioneer in the development of microsimulations. With over 20 years of experience across firms like Aon and RiskLogic, he focuses on harnessing technology as a force multiplier to drive critical response capability intelligence.

Thursday, 6 August 2026, 2pm (AEST)

1 ANZIIF CIP and 1 NIBA CPD points

Register now


Understanding Industrial Deafness

This Q Academy session provides a practical overview of industrial deafness claims within the workers compensation framework

In this webinar, we’ll support employers and brokers to better understand:

  • The relevant legislation
  • The challenges faced by insurers when assessing these claims
  • Evidence required to make informed decisions.

We’ll step through how industrial deafness claims arise, how liability is determined, and what is required to manage them effectively from both an employer and insurer perspective.

By the end of this session, participants will be able to:

  • Understand how industrial deafness claims are assessed under workers compensation
  • Identify what constitutes “noisy employment” and how liability is determined
  • Recognise the types of benefits that may be claimed
  • Apply key timeframes and evidence requirements in the claims process
  • Support insurers by providing the right information to assist claim outcomes.

Presenters:
Felicity Robbs – Partner, Rankin EllisonNS
George Zaharopoulos – Service Manager, Specialty Claims, QBE

Thursday, 13 August 2026, 2pm (AEST)

ANZIIF CIP and NIBA CPD points will be available

Register now

QBE Commercial Packages Insights

Wanting to learn more about our Commercial Package product? QBE’s Commercial Package Insurance provides all-in-one protection for a broad range of risks, for small and medium-sized businesses. By attending this webinar, you will learn more about the product, our appetite and market trends.

In this webinar, we’ll discuss:

  • What is QBE Commercial Package Insurance?
  • What trends we are seeing across the market
  • Dive into some occupation types
  • Claims outcomes with specific occupation types.

Presenters:

Nathan Taylor – Product Lead, QBE Product and Portfolio
Nathan works across the Business Package portfolios. He brings a unique outlook and insights, having worked in all facets of the Insurance value chain from being an Authorised Representative specialising in Business Insurance to managing various schemes and facilities for one of the leading international brokers and extensive package underwriting experience with leading Australian insurers. When he isn’t trying to create new weird and wonderful theories around broker and customer behaviour, he loves relaxing whilst listening to his favourite tunes.

Olly Hunter – Head of Packages - Flow, QBE SME
Olly is a senior insurance and transformation leader with more than 25 years of experience spanning commercial insurance, digital platforms, and enterprise change. As Head of Packages – Flow at QBE, he leads portfolio performance, underwriting strategy, product simplification and straightthrough processing initiatives across a major commercial insurance portfolio. He is recognised for aligning business, technology and operational teams to deliver measurable commercial outcomes in complex, regulated environments.

 

Tuesday, 8 September 2026, 2pm (AEST)

ANZIIF CIP and NIBA CPD points will be available

Register now


QBE Farm Pack insights and how to write Farm with QBE

QBE Farm Pack provides cover from small hobby farms to large station farms and allows you to tailor cover to a farmer’s unique risks. In this webinar, we will provide a summary of our product and its inclusions and some tips and tricks to streamline the quoting process.

In this webinar, we’ll discuss:

  • Overview of the QBE Farm product – 13 sections
  • Key considerations and clarification of covers under the Building, Contents Liability and Motor sections
  • What we define as a Hobby Farm
  • Tips and tricks to streamline the quoting process.

Thursday, 17 September 2026, 2pm (AEST)

ANZIIF CIP and NIBA CPD points will be available

Register now

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    Recorded webinars

    Watch on demand for expert risk insights and tips to help you lead more effectively and calmly.

  • Q Academy

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