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Our specialists

Our Risk Solutions team is made up of specialists who combine deep expertise with a proactive, partnership approach. Helping you understand risk, act early and move forward with confidence.

You can contact the Risk Solutions team at [email protected].

“As the risk environment becomes more complex, QBE’s Risk Solutions team helps businesses better manage and reduce risk, while building resilience beyond insurance alone. We operate as a value-add for customers; a proactive risk management team. We partner with customers to help them elevate their risk maturity, to enable greater business resilience that supports growth while also empowering businesses to explore and innovate so that they can move forward with more confidence.”

Matthew Fermanis, QBE Head of Risk Solutions

Meet the National Risk Managers

  • Matthew Fermanis

    Matthew Fermanis

    QBE Head of Risk Solutions

    Matthew has more than 20 years’ experience in the general insurance industry. He is an experienced leader with strong knowledge in technology, operations management, business transformation, corporate governance and risk management.

    Matthew values the importance of risk management in any organisation, which is why he and the team are committed to partnering with customers to help them understand their risks and provide tailored risk management solutions to prevent and mitigate risks.

  • Craig Rogers

    Craig Rogers

    QBE Risk Engineering Manager – Property, Liability & Construction

    Craig leads QBE’s property, liability and construction risk engineering activities, supporting the risk management needs of corporate, commercial and SME customers. With more than 25 years’ experience in the insurance sector, he has worked across a diverse range of industries and risk profiles, from large industrial and manufacturing operations to commercial property, warehousing, healthcare and technology businesses. Craig leverages technology and data-driven insights to simplify risk management, enhance stakeholder engagement and deliver practical, scalable risk solutions.

  • Stephen Truman

    Stephen Truman

    QBE National Risk Manager – People Risk Solutions

    Stephen leads QBE’s People Risk capability, helping customers better understand and manage the risks associated with their workforce. With a focus on proactive, insight-led solutions, Stephen partners with brokers and customers to reduce the likelihood of workplace incidents, improve wellbeing outcomes, and strengthen overall risk maturity.

  • Ken Arthur

    Ken Arthur

    QBE National Risk Manager – Fleet Risk Solutions

    Ken grew up around vehicles and has been a professional race car driver. He is passionate about educating people on safe driver principles and has a unique approach of exploring driver behaviours. Ken has worked in the Fleet and Motor Risk Management space for over 25 years and continues to invest in understanding new and innovative approaches to support customers.

  • Robert Dipierdomenico

    Robert Dipierdomenico

    QBE National Risk Manager – Fleet Risk Solutions

    Robert has a background in claims management and understands the impact a claim can have on a business. He was worked in the motor risk management space since 2015 and is an advocate for using data to understand what is going on and providing support to customers through education, motivation, and awareness of safe driving habits.

Explore our services

  • A group of professional women collaborating at a white board in an office

    Customer Solutions Panel

    The Customer Solutions Panel is a panel of QBE providers offering specialised risk management services and solutions.

    It simplifies the process for our partners and customers to access specialist providers helping to ensure they receive effective risk management solutions to enable a more resilient future.

  • Person working at a desk with a desktop computer, laptop, smartphone, and notes, representing access to digital tools and resources in a well-lit office setting.

    Tools & resources

    At QBE, we understand that managing risk is essential to protecting your people, assets, and reputation. That’s why we’ve developed a suite of tools and resources designed to help you identify, assess, and mitigate risks across your operations.

  • Two people sit side by side in a modern office kitchen area, looking at a tablet

    Self-Assessments

    QBE’s Self-Assessments empower businesses to take a proactive approach to risk management. Designed to be easy to use and tailored to specific sectors, our tools help you evaluate key risk areas within your operations – such as safety, business continuity, and compliance.