Commercial Motor and Fleet and Heavy Haulage insurance

Flexible cover for your client’s business vehicles, for fleets large and small.

If transport forms any part of your client’s business, accidents, damage or theft can stop their people or products in their tracks, costing them time and money. Whatever business they’re in, we’ll work with you to provide the protection they need.

Choose from Comprehensive, Third Party or Third Party Fire and Theft cover for any number of vehicles, from cars, utes and vans to trucks and earth movers. We tailor policies to include protection against downtime, towing costs, redelivery, theft recovery and more.

Contact us for a quote.


Why QBE?

  • Online claims and underwriting reports provide easy access to real-time statistics and summary data to assist with risk management, policy reviews and renewals
  • Significant capacity in risk and liability limits, with Section 1 at $3 million and Section 2 at $32.5 million
  • Innovative premium structures and a pay-by-the-month offering allow you to provide flexible billing solutions
  • Claimwrite capability to lodge claims online.

Commercial Motor

Covers up to 10 vehicles – ideal for self-employed clients and small to medium-sized businesses, such as electricians, real estate agents, landscape suppliers, traders and local delivery carriers.

Benefits include:

  • Legal liability limit of $32.5 million
  • Hazardous goods limit of $1 million, with higher options available
  • Pollution clean-up costs of $1 million
  • Replacement of driver's personal property up to $2,000
  • Variable excess, glass cover and No Claim Bonus protection options.

Fleet and Heavy Haulage

For fleets of 10 or more – ideal for larger retail, health and community services, manufacturing, transport and logistics, construction and earthmoving businesses.

Benefits include:

  • Legal liability limit of $32.5 million
  • Hazardous goods limit of $1 million, with higher options available
  • Pollution clean-up costs of $1 million
  • Hire cost following theft limit of $5,000
  • Nil excess on windscreen replacement for sedans, utes and vans.

QBE's  Accredited Smash Repairers Network

When a client’s vehicle needs to be fixed after an accident our Accredited Smash Repairer (ASR) network can help them get back on the road asap.

Clients in NSW, ACT, VIC, QLD, SA or WA will have accredited repairers nearby ready to help. Their quality work and customer service means your client will be in good hands.

Our ASRs are able to complete a Self Assessing process which allows them to commence work immediately if certain criteria are met.

Which claims can be Self Assessed Which claims can't be Self Assessed 

The Self Assessing process applies to Motor Claims only and covers all lines of distribution – Direct, Brokers, Financial Institutions and Agency

In scope repairs are those that are assessed by the ASR to be of a value less than $10,000 and greater than $500 excluding GST and fall within the following criteria:

  •  Collison and Damaged While Parked Claims
  • Towed and Non-Towed Vehicles
 

Out of scope repairs are those that are assessed by the ASR to be of a value greater than $10,000 excluding GST and fall within the following criteria:

  • Mechanical Repairs including engine components and suspension components
  • Grey imports or Personally Imported Vehicles
  • Highly modified vehicles or specialist customer finishes, where the modification or finish requires repair
  • Any vehicle requiring specialist equipment such as OEM tooling
  • Rectification repairs
  • Stolen and Recovered (SR), Storm/Hail (ST), Malicious or Water Damaged (DA), Fire (FE), or Uninsured Motorist Damage (UMD)
  • Vehicles with a TARE weight prior to any modifications made after production or more than 2.750kg including vans, utilities, tabletops and 4wd vehicles
 

Read more about the Self Assessing process our accredited repairers follow.

All work authorised by QBE has a lifetime repair guarantee, and if your client’s vehicle is still under the manufacturer’s warranty the repairer will only use manufacturer-approved parts.

You can search for a QBE Accredited Smash Repairer using the Repairer Finder Tool. Contact your local QBE representative if you require login access.

Our friendly staff are also happy to help you search and select a QBE Accredited Smash Repairer, simply call us on 1800 023 387.

ASR

 

QBE’s Hail Repairer Network

When a client’s vehicle needs to be fixed, after a hail storm hits, our Hail Repairer Network can help them get their vehicle repaired and back on the road as soon as possible.

When a client uses our Hail Repairer Network, QBE manages the entire claims and repair process, through our partnership with our national hail provider Action Smart Group. The network is agile in its operations, providing fast help when it’s needed most.

Our Hail Repairer Network offers specialist repairs with QBE’s lifetime repair guarantee, so you can trust high-quality repairs will be provided by hail damage experts.

You can also rest assured our Hail Repairer Network has facilities to service clients in any location around Australia – so you can be sure no matter where your client is, we’ve got a repairer who can help.

Features and benefits of QBE’s Hail Repair Network include:

  • Client contact within 24 hours
  • National coverage
  • Ability to operationalise in an agile manner to support clients
  • Specialist hail damage repairs
  • QBE lifetime repair guarantee
  • QBE manages the entirety of the claim] and repairs – convenience and peace of mind.
  • Quality work and customer service
  • Wash & vacuum provided
  • Taxi vouchers provided (two vouchers with a cap of $50 each to get to and from the repairer)
  • Priority and efficient service

To access our Hail Repairer Network, simply call us on 1800 023 387.

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