Sue Houghton and Elliot Hill

Year in review 2023: Consistency, innovation and resilience

2023 has been a year of continued focus on the experience we provide to our customers and broker partners. Watch as Sue Houghton and Elliot Hill share some of our standout moments from the past 12 months.

Two business women sharing ideas over a laptop.

Holiday support for you and your customers

QBE offices will be closed during the holiday period from Friday 22 December 2023 and will reopen on Monday 8 January 2024. Find out how our team will be here to support you and your customers.

Male worker in thought while sitting at his desktop computer

How QBE Ventures is embracing the InsurTech evolution

InsurTech’s been around for a while – but what are some of the latest technologies that are changing the way the insurance industry works?

Two men and a woman working collaboratively in a work environment

Why it’s crucial to review your customers’ sums insured

In today’s economic climate, it’s more important than ever to ensure customers have sufficient cover. Yet, research shows many business customers haven’t had their insured values amended in years. Learn why it’s a priority for renewal season when meeting with your clients.

2022 reflections with Sue Houghton and Elliot Hill

2022 reflections with Sue Houghton and Elliot Hill

2022 has been another year that has showcased the strength and power of our partnerships. Hear from Sue Houghton and Elliot Hill as they reflect upon the year that was and look ahead to what’s next.

Two business colleagues problem-solving at a computer together in the office.

Using a broker versus going direct

Should you use an insurance broker to place your business insurance, or is going directly to your insurer the better option? Well, that can depend. Here’s why.

Dashboard and dash-cam view of person driving car

Four common reasons for accidents when driving for business — and how to prevent them

While distractions and rushing to meet deadlines cause a significant number of business vehicle accidents, the temperament of drivers is the biggest risk. But what can you do to mitigate it?

Man working on laptop while looking at a piece of paper a woman is holding and talking about

The value of working with an insurance broker

If you’re a business owner, there are advantages to working with an insurance broker. They’ll quickly become a trusted adviser, and could ultimately be the difference between success and failure.

Insurance Young Gun - co-workers celebrating a success

Three QBE stars named Insurance Young Guns

Find out why Harleen Bhasin, Ben Richardson and Sarah Ellis have been recognised on Insurance Business Magazine’s annual Young Guns report

Business woman talking to a colleague

QBE’s new and improved Directors and Officers Insurance product

Supported by a local claims team and accessible specialist underwriters, here is what you need to know about our revamped Directors and Officers Insurance.

2020 winner Shelley Hymas, Director of Phoenix Insurance Brokers in Como, Western Australia, and 2019’s Broker of the Year Lisa Carter, Managing Director of Clear Insurance in Ascot, Queensland

Being named top broker: how it helps

The Stephen Ball Memorial Award for Insurance Broker of the Year can boost your business and profile in the industry. Learn more from past winners.

Digital home claims - front of house surrounded by scaffolding

A new way to process digital home claims

QBE’s new digital claims tool aims to make it even simpler and easier for brokers to lodge home claims. Find out about the benefits of using the tool.

David Gow, QBE’s Head of Property Claims

Lessons from Australia’s worst bushfire season

The 2019-20 bushfires shone a light on the devastating impact underinsurance can have. Preparation is key to protecting customers this season says QBE’s David Gow.

Rob Kosova

A focus on People Risk innovation with Rob Kosova

QBE’s People Risk team has launched a suite of innovative projects and partnerships. Rob Kosovo, QBE’s People Risk General Manager shares how they’re supporting customers and partners.

Rural landscape showing a homestead and a field of sheep in the foreground
Farm insurance: Why understanding the complexities is key

As we approach the 2020-21 bushfire season, farm insurance is once again in the spotlight. For brokers, there’s a huge opportunity to help farm clients of all sizes ensure they’ve got the right coverage in place.
Woman looking at her mobile phone
How video claims are helping customers

Video claims triaging means a customer can give us a virtual tour of their property to quickly assess damage and next steps. Find out how we’re using it deliver better claims outcomes for our customers.
QBE claims officer and QBE suppliers meet a customer at their home during the claim recovery process

New Charter puts customers first

Your clients are now firmly at the centre of all claims recovery activity.

Female manager meets with male team member about their wellbeing
A new era of injury claims management

QBE has put science at the centre of helping injured people get back to work.