Year in review 2023: Consistency, innovation and resilience
2023 has been a year of continued focus on the experience we provide to our customers and broker partners. Watch as Sue Houghton and Elliot Hill share some of our standout moments from the past 12 months.
Holiday support for you and your customers
QBE offices will be closed during the holiday period from Friday 22 December 2023 and will reopen on Monday 8 January 2024. Find out how our team will be here to support you and your customers.
How QBE Ventures is embracing the InsurTech evolution
InsurTech’s been around for a while – but what are some of the latest technologies that are changing the way the insurance industry works?
Why it’s crucial to review your customers’ sums insured
In today’s economic climate, it’s more important than ever to ensure customers have sufficient cover. Yet, research shows many business customers haven’t had their insured values amended in years. Learn why it’s a priority for renewal season when meeting with your clients.
2022 reflections with Sue Houghton and Elliot Hill
2022 has been another year that has showcased the strength and power of our partnerships. Hear from Sue Houghton and Elliot Hill as they reflect upon the year that was and look ahead to what’s next.
Using a broker versus going direct
Should you use an insurance broker to place your business insurance, or is going directly to your insurer the better option? Well, that can depend. Here’s why.
Four common reasons for accidents when driving for business — and how to prevent them
While distractions and rushing to meet deadlines cause a significant number of business vehicle accidents, the temperament of drivers is the biggest risk. But what can you do to mitigate it?
The value of working with an insurance broker
If you’re a business owner, there are advantages to working with an insurance broker. They’ll quickly become a trusted adviser, and could ultimately be the difference between success and failure.
2021 reflections with Sue Houghton and Jason Clarke
Get to know QBE's new AUSPAC CEO and hear what Jason is most proud of from 2021 and looking forward to in 2022.
Three QBE stars named Insurance Young Guns
Find out why Harleen Bhasin, Ben Richardson and Sarah Ellis have been recognised on Insurance Business Magazine’s annual Young Guns report
Helping you this renewal season
Our team is available to help you solve customer challenges and explore cover options this renewal period.
Renewal season: early engagement is key
We’re focused on growth and working with you to support customers, says Jason Clarke, QBE Chief Customer Officer, Commercial Lines.
After the storm: Our catastrophe update
Our teams have been busy responding to the latest extreme weather events.
QBE’s new and improved Directors and Officers Insurance product
Supported by a local claims team and accessible specialist underwriters, here is what you need to know about our revamped Directors and Officers Insurance.
Being named top broker: how it helps
The Stephen Ball Memorial Award for Insurance Broker of the Year can boost your business and profile in the industry. Learn more from past winners.
A new way to process digital home claims
QBE’s new digital claims tool aims to make it even simpler and easier for brokers to lodge home claims. Find out about the benefits of using the tool.
Lessons from Australia’s worst bushfire season
The 2019-20 bushfires shone a light on the devastating impact underinsurance can have. Preparation is key to protecting customers this season says QBE’s David Gow.
A focus on People Risk innovation with Rob Kosova
QBE’s People Risk team has launched a suite of innovative projects and partnerships. Rob Kosovo, QBE’s People Risk General Manager shares how they’re supporting customers and partners.
As we approach the 2020-21 bushfire season, farm insurance is once again in the spotlight. For brokers, there’s a huge opportunity to help farm clients of all sizes ensure they’ve got the right coverage in place.
Video claims triaging means a customer can give us a virtual tour of their property to quickly assess damage and next steps. Find out how we’re using it deliver better claims outcomes for our customers.
New Charter puts customers first
Your clients are now firmly at the centre of all claims recovery activity.
QBE has put science at the centre of helping injured people get back to work.