Our product specialists are ready to help you meet your clients’ needs.
As always, your dedicated Business Relationship Manager is there to support you on a daily basis. For times when you have a specific product question our product specialists are equipped with the details and are available for you to talk to. Find the best contact below or contact your Business Relationship Manager.
Underwriting requests
All underwriting requests, including Certificates of Currency, claims histories, renewal documentation, endorsement requests and closings can be sent to: [email protected]
Accident & Health | Aviation | Builders Warranty | Commercial Business Packages, Higher Sum Insured Risks | Commercial Business Packages, SME, Commercial Motor (electronic), Farm, Householders & Landlords and Private Motor | Commercial Motor Fleet (Negotiated) | Heavy Industries | CTP Business/Personal | Farm | Liability | QBE LMI | Marine | Multinational | Financial Lines | Property | Trade Credit – Australia & New Zealand | Workers Compensation
| Accident & Health | ||
|---|---|---|
| National | ||
| Michele Reid Senior Technical Specialist |
Tel: +61 8 8202 2343 | [email protected] |
| Sharron Sykes Underwriting Manager |
Tel: +61 2 9375 4546 | [email protected] |
| QLD/NSW/ACT | ||
| Greer Law Underwriter – Workers Compensation / Accident & Health |
Tel: +61 7 3859 5528 | [email protected] |
| WA/SA/NT | ||
| Samantha Gilfillan Underwriter – Accident and Health |
Tel: +61 8 9213 1038 | [email protected] |
| VIC/TAS | ||
| Joel Brown Senior Underwriter – Accident & Health |
Tel: +61 3 9937 5831 | [email protected] |
| Aviation | ||
|---|---|---|
| National | ||
| Michael McNamara Head of Aviation |
Tel: +61 3 8602 9910 | [email protected] |
| Lorena Morgante Service Manager |
Tel: +61 3 8602 9923 | [email protected] |
| Warwick Jones National Claims & Technical Officer |
Tel: +61 3 8602 9912 | [email protected] |
| Karen Wolmarans Manager – Aviation Claims |
Tel: +61 3 9246 2118 | [email protected] |
| NSW | ||
| Cheryl Gomez Senior Underwriter |
Tel: +61 2 9375 4349 | [email protected] |
| Sharon Padron Senior Underwriter |
Tel: +61 2 9375 4349 | [email protected] |
| QLD | ||
| Sara Smith Manager – Northern Region |
Tel: +61 7 3859 5015 | [email protected] |
| Richard Dealy Senior Underwriter |
Tel: +61 7 3859 5571 | [email protected] |
| Cynthia Racioppo Senior Underwriter |
Tel: +61 3 8602 9957 | [email protected] |
| Melissa Porter Senior Underwriter |
Tel: +61 7 3859 5022 | [email protected] |
| Alex Jardine Claims Officer |
Tel: +61 7 3859 5017 | [email protected] |
| VIC/TAS | ||
| Jenna Davies Manager – Southern Region |
Tel: +61 3 8602 9907 | [email protected] |
| Glen Cabuka Senior Underwriter |
Tel: +61 3 8602 9915 | [email protected] |
| Claire Brummel Senior Underwriter |
Tel: +61 3 8602 9958 | [email protected] |
| Heath Butler Underwriter |
Tel: +61 3 8602 9956 | [email protected] |
| Karl Stacy Senior Underwriter |
Tel: +61 3 8602 9977 | [email protected] |
| Kusal Karunaratnage Underwriter |
Tel: +61 3 9607 9746 | [email protected] |
| Hannah Huddle Claims Officer |
Tel: +61 3 9246 2154 | [email protected] |
| New Zealand | ||
| Richard Donnelly Senior Underwriter |
Tel: +64 27 742 4277 | [email protected] |
| Alana McKenna Senior Underwriter |
Tel: +61 403 182 427 | [email protected] |
| Asia | ||
| Matt Puryer Manager – International |
Tel: +61 3 8602 9961 Mob: +61 409 309 494 |
[email protected] |
| Builders Warranty | ||
|---|---|---|
| Yasmine Sweeney Service Manager |
Tel: 1300 790 723 | WA Home Indemnity: [email protected] SA Housing Indemnity: [email protected] NSW/ACT Builders Warranty: [email protected] |
| Cathy Ball Technical Service Officer |
Tel: +61 3 9246 2101 | [email protected] |
| COMMERCIAL BUSINESS PACKAGES – Higher Sum Insured Risks | ||
|---|---|---|
| Qnect Authorised Representatives and Brokers | ||
| Tony Saburido | Tel: +61 3 9246 2013 | [email protected] |
| Stephen Wilson | Tel: +61 3 9246 2972 | [email protected] |
| Aon, Marsh, Gallaghers & Willis | ||
| Paula Masterton Customer Experience Manager |
Tel: +61 2 4968 6321 | [email protected] |
| Wendy Hughes | Tel: +61 8 9213 6118 | [email protected] |
| Commercial Brokers | ||
| Heather Rossell | Tel: +61 3 9246 2674 | [email protected] |
| Alan Mitchell | Tel: +61 2 4968 6336 | [email protected] |
| Escalations | ||
| Steve Cartlidge | Tel: +61 8 8202 2622 | [email protected] |
| COMMERCIAL BUSINESS PACKAGES, SME (including Property and Liability), COMMERCIAL MOTOR (electronic), FARM, HOUSEHOLDERS & LANDLORDS AND PRIVATE MOTOR | ||
|---|---|---|
| Qnect authorised representatives and brokers | ||
| Qnect SME – VIC, TAS, SA, NT and WA | ||
| Karla Hogden SME CX Team Lead – Qnect |
Tel: 1300 902 410 | [email protected] |
| Qnect SME – ACT, NSW and QLD | ||
| Peter Giannakopoulos SME CX Team Lead – Qnect |
Tel: 1300 902 410 | [email protected] |
| Qnect Renewals/Farm/Householders & Private Motor | ||
| Shane Dwyer SME CX Team Lead – Qnect |
Tel: 1300 902 410 | [email protected] |
| Commercial brokers (non Qnect) | ||
| Commercial broker Renewals / AON | ||
| Emma Lund SME CX Team Lead |
Tel: +61 3 4373 0108 | [email protected] |
| NSW, ACT and QLD brokers | ||
| Laura Woodward SME CX Team Lead |
Tel: +61 7 5413 8347 | [email protected] |
| VIC, SA, TAS and WA brokers | ||
| Steve Cartlidge SME CX Team Lead |
Tel: +61 8 8202 2622 | [email protected] |
| COMMERCIAL MOTOR FLEET (Negotiated) | ||
|---|---|---|
| National | ||
| Kilmeny Jackson Head of Motor Fleet |
Tel: +61 2 9375 4318 Mob: +61 466 027 145 |
[email protected] |
| NSW/ACT | ||
| Dawn Manning Underwriting Manager, Motor Fleet |
Tel: +61 2 8275 9486 | [email protected] |
| VIC | ||
| Kate Ebbott Underwriting Manager, Motor Fleet |
Tel: +61 3 9246 2348 | [email protected] |
| QLD | ||
| Greg Lewis Underwriting Manager, Motor Fleet |
Tel: +61 7 3859 5508 | [email protected] |
| TAS/NT/SA/WA | ||
| Erika Carlson Underwriting Manager, Motor Fleet |
Tel: +61 8 9213 5983 Mob: +61 401 462 068 |
[email protected] |
| For electronic Commercial Motor business, please contact our Commercial Business Packages, SME contact points. | ||
| Heavy Industries | ||
|---|---|---|
| [email protected] | ||
| National | ||
| Matthew Boon Head of Underwriting, Heavy Industries |
Tel: +61 2 9375 4059 Mob: +61 403 109 354 |
[email protected] |
| Paul Smith Product Lead, Construction |
Tel: +61 2 9375 4845 | [email protected] |
| Paul Hiser Product Lead, Infrastructure |
Tel: +61 2 9848 6899 | [email protected] |
| Lindsey Oakes Product Lead – Portfolio |
Tel: +61 8 8202 2248 | [email protected] |
| NSW/ACT | ||
| Lachlan James Senior Underwriter, Construction |
Tel: +61 2 9225 8886 | [email protected] |
| VIC/TAS/WA/SA | ||
| David Abbott Senior Underwriter – Construction |
Tel: +61 479 179 137 | [email protected] |
| Matthew Thomas Senior Underwriter – Construction |
Tel: +61 403 086 727 | [email protected] |
| QLD/NT | ||
| Kate Tapping Senior Underwriter – Construction |
Tel: +61 3 9246 2164 | [email protected] |
| CTP Business or Personal | ||
|---|---|---|
| NSW | Tel: 133 723 | Ten vehicles or more: [email protected] |
| QLD | Tel: +61 7 3859 5674 | Daniel Purchase: [email protected] |
| Liability | ||
|---|---|---|
| National | ||
| Adam Delaney Head of Liability |
Tel: +61 3 9246 2896 | [email protected] |
| NSW/ACT | ||
| Emma Carlon Underwriting Manager, Liability |
Tel: +61 2 8275 9807 | [email protected] |
| VIC/TAS | ||
| David Lonel Underwriting Manager, Liability |
Tel: +61 3 9246 2753 | [email protected] |
| QLD | ||
| Kate Parker Underwriting Manager, Liability |
Tel: +61 7 3859 5572 | [email protected] |
| NT/SA/WA | ||
| Leigh Cusack Underwriting Manager, Liability |
Tel: +61 8 9213 6229 | [email protected] |
| Lenders’ Mortgage Insurance |
|---|
| QBE LMI website |
| Marine | ||
|---|---|---|
| National | ||
| Bob Algie Head of Marine |
Tel: +61 2 9375 4465 Mob: +61 404 123 313 |
[email protected] |
| NSW/ACT/QLD/WA | ||
| Chris Dent Senior Underwriter Underwriting Manager – Northern |
Tel: +61 2 8275 9717 | [email protected] |
| VIC/SA/TAS | ||
| Barton Douglas-Brown National Manager – Marine |
Tel: +61 412 210 740 | [email protected] |
| Multinational | ||
|---|---|---|
| Australia/New Zealand | ||
| Pooi-Yee Lee Divisional, Multinational Product Lead |
Tel: +61 3 9246 2445 | [email protected] |
| Eunice Yap Multinational Client Centre Hub Manager |
Tel: +61 2 8275 9768 | [email protected] |
| Property | ||
| Ian Wilson Multinational – Senior Underwriter – Property |
Tel: +61 2 8227 8621 | [email protected] |
| Liability | ||
| Pooi-Yee Lee Divisional, Multinational Product Lead – Liability |
Tel: +61 3 9246 2445 | [email protected] |
| Cyber | ||
| Ben Richardson Cyber Product Lead |
Tel: +61 2 8275 9282 | [email protected] |
| Financial Lines | ||
| Philip Chiu Portfolio Manager – Financial Lines |
Tel: +61 2 8597 2616 | [email protected] |
| Financial Lines | ||
|---|---|---|
| National | ||
| Philip Chiu Portfolio Manager |
Tel: +61 2 8597 2616 | [email protected] |
| Ben Richardson Cyber Product Lead |
Tel: +61 2 8275 9282 | [email protected] |
| NSW/ACT/QLD | ||
|
Hope Drayton |
Tel: +61 7 3859 5504 | [email protected] |
| Karno Gangopadhyay NSW Senior Underwriter – Mid Market |
Tel: +61 2 8275 9290 | [email protected] |
| Daniel Smith QLD Senior Underwriter – Mid Market |
Tel: +61 7 3859 5596 | [email protected] |
| VIC/TAS/SA/WA/NT | ||
| Claire Kelly Southern Region Underwriting Manager |
Tel: +61 8 8202 2371 | [email protected] |
| James Innes VIC/TAS Senior Underwriter – Mid Market |
Tel: +61 3 9246 2481 | [email protected] |
| Meg Purgacz SA/WA/NT Senior Underwriter – Mid Market |
Tel: +61 8 8202 2259 | [email protected] |
| Property | ||
|---|---|---|
| National | ||
| Bob Algie Head of Property & Energy |
Tel: +61 2 9375 4465 Mob: +61 404 123 313 |
[email protected] |
| Mark Potter Technical and Business Performance for Property |
Tel: +61 3 9246 2267 Mob: +61 478 319 496 |
[email protected] |
| Placement & Major Risk | ||
| Paul Bacsak National Manager, Placement & Major Risks |
Tel: +61 3 9246 2382 Mob: +61 418 589 893 |
[email protected] |
| Maggie Wang Product Lead – Energy |
Tel: +61 3 9246 2328 | [email protected] |
| NSW/ACT | ||
| Mick Elgindi Underwriting Manager – Commercial Property NSW/ACT |
Tel: +61 2 8275 9731 Mob: +61 434 145 441 |
[email protected] |
| QLD | ||
| Charl Bouwer Underwriting Manager – Commercial Property QLD |
Tel: +61 7 3292 1731 Mob: +61 420 533 859 |
[email protected] |
| VIC | ||
| Paul Gendall Underwriting Manager – Commercial Property VIC/TAS |
Tel: +61 3 9937 5889 | [email protected] |
| WA/NT/SA/TAS | ||
| Brendan Choy Underwriting Manager – Commercial Property WA/NT/SA |
Mob: +61 448 754 085 | [email protected] |
| TRADE CREDIT – Australia & New Zealand | ||
|---|---|---|
| National | ||
| Daniel Page Head of Commercial Underwriting |
Tel: +61 481 036 461 | [email protected] |
| Dimitri Griek Head of Risk Underwriting |
Tel: +61 435 138 459 | [email protected] |
| Michael McDowell Commercial Underwriting Manager – Northern |
Tel: +61 7 3031 8549 | [email protected] |
| Leonardo Pecorella Commercial Underwriting Manager – Southern |
Tel: +61 3 9246 2974 | [email protected] |
| NSW/ACT/QLD/NT | ||
| Michael Dickson New Business Commercial Underwriter |
Tel: +61 2 8275 9780 | [email protected] |
| Katie Daly New Business Commercial Underwriter |
Tel: +61 7 3859 5664 | [email protected] |
| VIC/SA/TAS/WA | ||
| Dave Hall New Business Commercial Underwriter |
Tel: +61 3 9246 2648 | [email protected] |
| New Zealand | ||
| Iain Clague New Zealand Manager – Trade Credit |
Tel: +64 9 980 3468 | [email protected] |
| Workers Compensation | ||
|---|---|---|
| Claims | ||
| NSW | ||
| New Claims Lodgement | Tel: +61 2 9375 4444 | [email protected] |
| Claims Correspondence | [email protected] | |
| Mark Rooney Head of Nominal Insurer |
Tel: +61 2 4968 6428 | [email protected] |
| ACT/TAS/NT/WA | Tel: 133 723 | [email protected] |
| Shannon Cleary State Manager WA |
Tel: +61 8 9213 5916 | [email protected] |
| Shalene Watson State Manager ACT, TAS & NT |
Tel: +61 411 269 381 | [email protected] |
| Underwriting | ||
| National | Tel: 133 723 | [email protected] |
| NT/WA | ||
|
Shannon Cleary |
Tel: +61 8 9213 5961 | [email protected] |
| ACT/NSW/TAS | ||
| Paul Hardiman National Portfolio Manager East |
Tel: +61 3 9246 2459 | [email protected] |