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Contacts by product

Our product specialists are ready to help you meet your clients’ needs.

As always, your dedicated Business Relationship Manager is there to support you on a daily basis. For times when you have a specific product question our product specialists are equipped with the details and are available for you to talk to. Find the best contact below or contact your Business Relationship Manager.

Underwriting requests

All underwriting requests, including Certificates of Currency, claims histories, renewal documentation, endorsement requests and closings can be sent to: [email protected]


Accident & Health  |  Aviation  |  Builders Warranty  |  Commercial Business Packages, Higher Sum Insured Risks  |  Commercial Business Packages, SME, Commercial Motor (electronic), Farm, Householders & Landlords and Private Motor  |  Commercial Motor Fleet (Negotiated)  |  Heavy Industries  |  CTP Business/Personal  |  Farm  |  Liability  |  QBE LMI  |  Marine  |  Multinational  |  Financial Lines  |  Property  |  Trade Credit – Australia & New Zealand  |  Workers Compensation

Accident & Health
National
Anthony D’Oca
General Manager, People Risk & Agency
Tel: +61 3 9246 2257 [email protected]
Michele Reid
Senior Technical Specialist
Workers Compensation / Accident & Health
Tel: +61 8 8202 2343 [email protected]
Sharron Sykes
Underwriting Manager
Tel: +61 2 9375 4546 [email protected]
QLD
Michele Reid
Underwriter – Workers Compensation / Accident & Health
Tel: +61 8 8202 2343 [email protected]
NSW/ACT
Greer Law
Underwriter – Workers Compensation / Accident & Health
Tel: +61 7 3859 5528 [email protected]
WA/SA/NT
Michele Reid
Underwriter – Workers Compensation / Accident & Health
Tel: +61 8 8202 2343 [email protected]
Samantha Gilfillan
Underwriter – Accident and Health
Tel: +61 8 9213 1038 [email protected]
VIC/TAS
Miri Cook
Underwriter
Tel: +61 3 9607 9767 [email protected]
Aviation
National
Michael McNamara
Head of Aviation
Tel: +61 3 8602 9910 [email protected]
Lorena Morgante
Service Manager
Tel: +61 3 8602 9923 [email protected]
Karl Stacy
Manager – Aviation Claims
Tel: +61 3 8602 9977 [email protected]
Warwick Jones
National Claims & Technical Officer
Tel: +61 3 8602 9912 [email protected]
NSW
Geoff Pratt
Manager – Northern Region
Tel: +61 7 3031 8445 [email protected]
John Savage
Senior Underwriter
Tel: +61 2 9375 4338 [email protected]
Cheryl Gomez
Senior Underwriter
Tel: +61 2 9375 4188 [email protected]
QLD
Richard Dealy
Senior Underwriter
Tel: +61 7 3859 5571 [email protected]
Cynthia Racioppo
Senior Underwriter
Tel: +61 3 8602 9957 [email protected]
VIC/TAS
Jenna Davies
Manager – Southern Region
Tel: +61 3 8602 9907 [email protected]
Glen Cabuka
Senior Underwriter
Tel: +61 3 8602 9915 [email protected]
Claire Brummel
Senior Underwriter
Tel: +61 3 8602 9958 [email protected]
New Zealand
Richard Donnelly
Senior Underwriter
Tel: +64 27 742 4277 [email protected]
Sarah Smith
Senior Underwriter
Tel: +61 481 477 188 [email protected]
Asia
Matt Puryer
Senior Underwriter – Asia
Tel: +61 3 8602 9961
Mob: +61 409 309 494
[email protected]
Builders Warranty
Kathryn Calkoen
Service Manager
Tel: 1300 790 723 WA Home Indemnity:
[email protected]
SA Housing Indemnity:
[email protected]
NSW/ACT Builders Warranty:
[email protected]
Jacob Schwarcz
Service Manager, Specialty Claims
Tel: +61 2 9848 6924 [email protected]
Cathy Ball
Technical Service Officer
Tel: +61 3 9246 2101 [email protected]
COMMERCIAL BUSINESS PACKAGES – Higher Sum Insured Risks
Q nect Authorised Representatives and Brokers
Tony Saburido Tel: +61 3 9246 2013 [email protected]
Stephen Wilson Tel: +61 3 9246 2972 [email protected]
Aon, Marsh, Gallaghers & Willis
Paula Masterton
Customer Experience Manager
Tel: +61 2 4968 6321 [email protected]
Wendy Hughes Tel: +61 8 9213 6118 [email protected]
Commercial Brokers
Heather Rossell Tel: +61 3 9246 2674 [email protected]
Alan Mitchell Tel: +61 2 4968 6336 [email protected]
Escalations
Steve Cartlidge Tel: +61 8 8202 2622 [email protected]
COMMERCIAL BUSINESS PACKAGES, SME (including Property and Liability), COMMERCIAL MOTOR (electronic), FARM, HOUSEHOLDERS & LANDLORDS AND PRIVATE MOTOR
Q nect authorised representatives and brokers
Envest, Insurance Advisernet and McLardy McShane
Karla Hogden
SME CX Team Lead – Q nect
Tel: +61 3 9246 2750 [email protected]
CBN, Ausure, MGA and Oracle
Peter Giannakopoulos
SME CX Team Lead – Q nect
Tel: +61 2 8862 8292 [email protected]
Q nect renewals, Farm, Householders and Private Motor
Shane Dwyer
SME CX Team Lead – Q nect
Tel: +61 3 9246 2148 [email protected]
Q nect, all SME products
You may call
any of the SME CX Team Leads – Q nect listed above
Corporate and Commercial brokers
AON, Lockton, Gallagher, Marsh and WTW
Emma Lund
SME CX Team Lead
Tel: +61 3 4373 0108 [email protected]
NSW, ACT and QLD brokers
Laura Woodward
SME CX Team Lead
Tel: +61 7 5413 8347 [email protected]
VIC, SA, TAS and WA brokers
Steve Cartlidge
SME CX Team Lead
Tel: +61 8 8202 2622 [email protected]
COMMERCIAL MOTOR FLEET (Negotiated)
National
Kilmeny Jackson
Head of Commercial Underwriting – Commercial Motor & Fleet (Negotiated)
Tel: +61 2 9375 4318
Mob: +61 466 027 145
[email protected]
NSW/ACT
Dawn Manning
Underwriting Manager, Motor Fleet
Tel: +61 2 8275 9486 [email protected]
VIC/TAS
Kate Ebbott
Underwriting Manager, Motor Fleet
Tel: +61 3 9246 2348 [email protected]
QLD
Greg Lewis
Underwriting Manager, Motor Fleet
Tel: +61 7 3859 5508 [email protected]
NT/SA/WA
Kilmeny Jackson
Head of Commercial Underwriting – Commercial Motor & Fleet (Negotiated)
Tel: +61 2 9375 4318
Mob: +61 466 027 145
[email protected]
For electronic Commercial Motor business, please contact our Commercial Business Packages, SME contact points.
Heavy Industries
[email protected]
National
Matthew Boon
Head of Underwriting, Heavy Industries
Tel: +61 2 9375 4059
Mob: +61 403 109 354
[email protected]
Paul Smith
Product Lead, Construction
Tel: +61 2 9375 4845 [email protected]
Paul Hiser
Product Lead, Infrastructure
Tel: +61 2 9848 6899 [email protected]
Maggie Wang
Product Lead, Energy
Tel: +61 3 9246 2328 [email protected]
Lindsey Oakes
Product Lead – Portfolio
Tel: +61 8 8202 2248 [email protected]
NSW/ACT
Lachlan James
Senior Underwriter, Construction
Tel: +61 2 9225 8886 [email protected]
VIC/TAS/WA/SA
Liv Lewis
Senior Underwriter – Construction
Tel: +61 2 8275 9076 [email protected]
Vijay Brundavanam
Underwriter – Construction
Tel: +61 3 8602 9984 [email protected]
QLD/NT
Kate Tapping
Senior Underwriter – Construction
Tel: +61 3 9246 2164 [email protected]
CTP Business or Personal
NSW Tel: 133 723 Ten vehicles or more: [email protected]
QLD Tel: +61 7 3859 5674 Daniel Purchase: [email protected]
Liability
National
Trent Koenig
Head of Commercial Underwriting – General Liability
Tel: +61 8 9213 6016 [email protected]
NSW/ACT
Melissa Anthony
Underwriting Manager, Commercial Liability
Tel: +61 2 8275 9276 [email protected]
VIC/TAS
Ritika Sharma
Underwriting Manager, Commercial Liability
Tel: +61 3 9246 2632 [email protected]
QLD
Peter Lane
Underwriting Manager, Commercial Liability
Tel: +61 7 3859 5624 [email protected]
NT/SA/WA
Leigh Cusack
Underwriting Manager, Commercial Liability
Tel: +61 8 9213 6229 [email protected]
Lenders’ Mortgage Insurance
QBE LMI website
Marine
National
Ross Lawrenson
Head of Underwriting, Marine
Tel: +61 3 9246 2694
Mob: +61 435 685 870
[email protected]
Jacob Schwarcz
Claims Manager
Tel: +61 2 9848 6924 [email protected]
NSW/ACT
Chris Dent
Senior Underwriter
Tel: +61 2 8275 9717 [email protected]
Natalie Lopresti
Senior Underwriter
Tel: +61 2 9375 4388 [email protected]
QLD
Jimmy Likidis
Underwriter
Tel: +61 7 3859 5698 [email protected]
VIC/SA/TAS
Lisa Clarke
Senior Underwriter
Tel: +61 3 9246 2351 [email protected]
WA
Claire Gorman
Senior Underwriter
(for all Hull, Marine Liability and Carrier enquiries)
Tel: +61 2 9375 4965 [email protected]
Natalie Lopresti
Senior Underwriter
(for all Pleasure Craft enquiries)
Tel: +61 2 9475 4388 [email protected]
Chris Dent
Senior Underwriter
(for all Cargo and general enquiries)
Tel: +61 2 8275 9717 [email protected]
Multinational
Australia/New Zealand
Pooi-Yee Lee
Multinational National Lead – Senior Underwriter – Liability
Tel: +61 3 9246 2445 [email protected]
Eunice Yap
Multinational Client Centre Hub Manager
Tel: +61 2 8275 9768 [email protected]
Property
Ian Wilson
Multinational – Senior Underwriter – Property
Tel: +61 2 8227 8621 [email protected]
Liability
Pooi-Yee Lee
Multinational National Lead – Senior Underwriter – Liability
Tel: +61 3 9246 2445 [email protected]
Cyber
Ben Richardson
Cyber Product Lead – Corporate, Financial Lines and Multinational
Tel: +61 2 8275 9282 [email protected]
Financial Lines
Claire Kelly
Southern Region Manager – Financial Lines
Tel: +61 8 8202 2731 [email protected]
Hope Drayton
Northern Region Manager – Financial Lines
Tel: +61 7 3859 5504 [email protected]
Financial Lines
National
Stephen Geisler
Director of Underwriting
Tel: +61 419 292 842 [email protected]
Philip Chiu
Portfolio Manager
Tel: +61 2 8597 2616 [email protected]
Ben Richardson
Cyber Product Lead
Tel: +61 2 8275 9282 [email protected]
Northern Region

Hope Drayton
Underwriting Manager – Financial Lines – Northern Region

Tel: +61 7 3859 5504 [email protected]
Karno Gangopadhyay
NSW Senior Underwriter – Mid Market
Tel: +61 2 8275 9290 [email protected]
Daniel Smith
QLD Senior Underwriter – Mid Market
Tel: +61 7 3859 5596 [email protected]
Southern Region
Claire Kelly
Underwriting Manager – Financial Lines – Southern Region
Tel: +61 8 8202 2371 [email protected]
James Innes
VIC/TAS Senior Underwriter – Mid Market
Tel: +61 3 9246 2481 [email protected]
Meg Purgacz
SA/WA/NT Senior Underwriter – Mid Market
Tel: +61 8 8202 2259 [email protected]
Property
National
Mark Potter
Head of Commercial Underwriting – Commercial Property
Tel: +61 3 9246 2267
Mob: +61 478 319 496
[email protected]
NSW/ACT
Mick Elgindi
Underwriting Manager – Commercial Property NSW/ACT
Tel: +61 2 8275 9731
Mob: +61 434 145 441
[email protected]
QLD
Charl Bouwer
Underwriting Manager – Commercial Property QLD
Tel: +61 7 3292 1731
Mob: +61 420 533 859
[email protected]
VIC/TAS
Paul Gendall
Underwriting Manager – Commercial Property VIC/TAS
Tel: +61 3 9937 5889 [email protected]
NT/SA/WA
Matt Millowick
Underwriting Manager – Commercial Property WA/NT/SA
Tel: +61 8 8113 1619
Mob: +61 403 737 142
[email protected]
TRADE CREDIT – Australia & New Zealand
National
Daniel Page
Head of Commercial Underwriting
Tel: +61 481 036 461 [email protected]
Dimitri Griek
Head of Risk Underwriting
Tel: +61 435 138 459 [email protected]
Michael McDowell
Commercial Underwriting Manager – Northern
Tel: +61 7 3031 8549 [email protected]
Leonardo Pecorella
Commercial Underwriting Manager – Southern
Tel: +61 3 9246 2974 [email protected]
NSW/ACT/QLD/NT
Hari Panchu
New Business Commercial Underwriter
Tel: +61 2 8275 9780 [email protected]
VIC/SA/TAS/WA
Dave Hall
New Business Commercial Underwriter
Tel: +61 3 9246 2648 [email protected]
New Zealand
Iain Clague
New Zealand Manager – Trade Credit
Tel: +64 9 980 3468 [email protected]
Workers Compensation
Claims enquiries Tel: 133 723  
National
Anthony D’Oca
General Manager, People Risk & Agency
Tel: +61 3 9246 2257 [email protected]
Colin Chilcott
National Manager Underwriting
Workers Compensation
Tel: +61 8 8982 3810 [email protected]
ACT/NT/TAS
For all Workers Compensation related queries, please email [email protected]
Tanille Tay
National Portfolio Manager
Tel: +61 2 8862 8097 [email protected]
WA
Ashley Peacock
National Portfolio Manager
  [email protected]
NSW
Augustus Modelo
National Portfolio Manager
Tel: +61 2 6201 3311 [email protected]
VIC
Paul Hardiman
National Portfolio Manager
Tel: +61 3 9246 2459 [email protected]
QLD
Colin Chilcott
National Manager Underwriting Workers Compensation
Tel: +61 8 8982 3810 [email protected]
Key Accounts
Matthew Donkin
Customer Manager Key Accounts
Tel: +61 2 8275 9554 [email protected]

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