Our product specialists are ready to help you meet your clients' needs.
As always, your dedicated Business Relationship Manager is there to support you on a daily basis. For times when you have a specific product question our product specialists are equipped with the details and are available for you to talk to. Find the best contact below or contact your Business Relationship Manager.
Underwriting requests
All underwriting requests, including Certificates of Currency, claims histories, renewal documentation, endorsement requests and closings can be sent to: underwriting@qbe.com
Accident & Health | Aviation | Builders Warranty | Commercial Business Packages, SME, Commercial Motor (electronic), Farm, Householders & Landlords and Private Motor | Commercial Motor & Fleet (Negotiated) | Construction | CTP Business/Personal | Farm | Liability | QBE LMI | Marine | Multinational | Financial Lines | Property | Surety | Trade Credit - Australia & New Zealand | Workers Compensation
| ACCIDENT & HEALTH | ||
|---|---|---|
| NATIONAL | ||
| Jade Somers Head of A&H |
Tel: +61 8 9213 6152 | jade.somers@qbe.com |
| Melanie Raumer Portfolio Manager |
Tel: + 61 2 8275 9164 | melanie.raumer@qbe.com |
| Andrew Michell Broker Strategy Manager |
Tel: + 61 7 3859 5683 | andrew.michell@qbe.com |
| Sharron Sykes Underwriting Manager |
Tel: +61 2 9375 4546 | sharron.sykes@qbe.com |
| QLD | ||
| Greer Law Underwriter |
Tel: + 61 7 3859 5528 | greer.law@qbe.com |
| NSW/ACT | ||
| Aris Dennis Senior Underwriter |
Tel: +61 2 8275 9055 | aris.dennis@qbe.com |
| WA/SA/NT | ||
| Michele Reid Senior Underwriter |
Tel: +61 8 8202 2343 | michele.reid@qbe.com |
| VIC/TAS | ||
| Sunil Rao Underwriter |
Tel: +61 3 9246 2877 | sunil.rao@qbe.com |
| Ana Alvarado Underwriter |
Tel: +61 3 8602 9959 | ana.alvarado@qbe.com |
| Miri Cook Underwriter |
Tel: +61 3 9607 9767 | miri.cook@qbe.com |
|
AVIATION |
||
|---|---|---|
| NATIONAL | ||
| Michael McNamara National Manager |
Tel: +61 3 8602 9910 | michael.mcnamara@qbe.com |
| Lorena Morgante Service Manager |
Tel: +61 3 8602 9923 | lorena.morgante@qbe.com |
| Karl Stacy Manager - Aviation Claims |
Tel: +61 3 8602 9977 Mobile: 0412 584 718 |
karl.stacy@qbe.com |
| Warwick Jones National Claims & Technical Officer |
Tel: +61 3 8602 9912 | warwick.jones@qbe.com |
| NSW | ||
| John Savage Business Relationship Manager |
Tel: +61 2 9375 4338 | john.savage@qbe.com |
| Alastair Stuart Business Relationship Manager |
Tel: +61 2 9375 4577 | alastair.stuart@qbe.com |
| QLD | ||
| Geoff Pratt Manager – Northern Region |
Tel: +61 7 3031 8445 | geoff.pratt@qbe.com |
| Richard Dealy Business Relationship Manager |
Tel: +61 7 3859 5571 | richard.dealy@qbe.com |
| Cynthia Racioppo Business Relationship Manager |
Tel: +61 3 8602 9957 | cynthia.racioppo@qbe.com |
| VIC/TAS | ||
| Jenna Davies Manager – Southern Region
|
Tel: +61 3 8602 9907 | jenna.davies@qbe.com |
| Glen Cabuka Business Relationship Manager |
Tel: +61 3 8602 9915 | glen.cabuka@qbe.com |
| Claire Brummel Business Relationship Manager |
Tel: +61 3 8602 9958 | claire.brummel@qbe.com |
| NEW ZEALAND | ||
| Richard Donnelly Business Relationship Manager |
Tel: +64 27 742 4277 | richard.connelly@qbe.com |
| ASIA | ||
| Matt Puryer Senior Underwriter – Asia |
Tel: +61 3 8602 9961 Mobile: +61 409 309 494 |
matt.puryer@qbe.com |
|
BUILDERS WARRANTY |
||
|---|---|---|
| Marcelle Pavlov National Product Manager |
Tel: 1300 790 723 | WA Home Indemnity – wa.homeindemnity@qbe.com SA Housing Indemnity – sa.housingindemnity@qbe.com NSW/ACT Builders Warranty – act.builderswarranty@qbe.com |
| Builders Warranty Claims | ||
| Joanne Rodwell Technical Claims Consultant |
Tel: 1300 790 723 | builderswarrantyclaims@qbe.com |
|
COMMERCIAL BUSINESS PACKAGES, SME (including property and liability), COMMERCIAL MOTOR (electronic), FARM, HOUSEHOLDERS & LANDLORDS AND PRIVATE MOTOR |
||
|---|---|---|
| Austbrokers and Independents | ||
| Matthew Evans Customer Experience Manager
|
Tel: +61 2 4968 6334 | matthew.evans@qbe.com |
| Aon, Marsh, Gallaghers & Willis | ||
| Alana Martin Customer Experience Manager |
Tel: +61 3 9246 2704 | alana.martin@qbe.com |
| Steadfast | ||
| Steve Talbot Customer Experience Manager |
Tel: +61 3 9246 2041 | steve.talbot@qbe.com |
| Escalations | ||
| Julie Goswami Head of Service Excellence and Underwriting |
Tel: +61 2 8862 8125 | julie.goswami@qbe.com |
|
COMMERCIAL MOTOR & FLEET (Negotiated) |
||
|---|---|---|
| NATIONAL | ||
| Kilmeny Jackson Head of Commercial Underwriting - Commercial Motor & Fleet (Negotiated) |
Tel: +61 2 9375 4318 Mobile: _61 466 027 145 |
kilmeny.jackson@qbe.com |
| NSW/ACT | ||
|
Dawn Manning |
Tel: +61 2 8275 9486 |
dawn.manning@qbe.com |
| VIC/TAS | ||
|
Peter Klose |
Tel: +61 3 9246 2722 |
peter.klose@qbe.com |
| QLD | ||
| Greg Lewis Product Lead |
Tel: +61 7 3859 5508 | greg.lewis@qbe.com |
| NT/SA/WA | ||
| Maria Rossi Product Lead |
Mob: +61 466 773 032 | maria.rossi@qbe.com |
|
CONSTRUCTION |
||
|---|---|---|
|
360 Underwriting Solutions will provide the following policy limits through their online platform for any construction policy with:
Contacts |
||
| NATIONAL | ||
|
Dale Gleeson |
Tel: +61 2 8275 9237 | dale.gleeson@qbe.com |
| NSW/ACT | ||
|
Paul Smith |
Tel: +61 2 9375 4845 |
|
| QLD | ||
|
Sonya Hilder
|
Tel: +61 7 3859 5673 |
|
| SA | ||
|
Lindsey Oakes |
Tel: +61 8 8202 2248 |
|
| VIC/TAS | ||
|
Andrew Swales |
Tel: +61 3 9246 2757 |
|
| WA/NT | ||
|
Sean Needs
|
Tel: +61 8 9213 6174 |
|
|
CTP BUSINESS OR PERSONAL |
||
|---|---|---|
|
NSW |
Tel: 133 723 |
Ten Vehicles or more: ctpfleet@qbe.com |
| QLD | Tel: +61 7 3859 5674 | Daniel Purchase - daniel.purchase@qbe.com |
|
LIABILITY |
||
|---|---|---|
| NATIONAL | ||
| Trent Koenig Head of Commercial Underwriting - General Liability |
Tel: + 61 8 9213 6016 | trent.koenig@qbe.com |
| NSW/ACT | ||
| Melissa Anthony Product Lead |
Tel: +61 2 8275 9276 | melissa.anthony@qbe.com |
| VIC/TAS | ||
| Ritika Sharma Product Lead |
Tel: +61 3 9246 2632 |
|
| QLD | ||
|
Peter Lane |
Tel: +61 7 3859 5624 |
|
| NT/SA/WA | ||
|
Leigh Cusack |
Tel: +61 8 9213 6229 | leigh.cusack@qbe.com |
|
QBE LMI |
||
|---|---|---|
| LMI website |
|
MARINE |
||
|---|---|---|
| NATIONAL | ||
| Michael McNamara National Manager |
Tel: +61 3 8602 9910 | michael.mcnamarar@qbe.com |
| Les Rout National Product Manager |
Tel: +61 2 8275 9202 | les.rout@qbe.com |
| Ollie van der Zee Technical Claims Manager |
Tel: +61 7 3031 8463 | ollie.vanderZee@qbe.com |
| Southern Region (VIC, SA & TAS) | ||
| Ross Lawrenson Southern Region Manager |
Tel: +61 3 9246 2694 | ross.lawrenson@qbe.com |
| NSW/ACT | ||
| Chris Dent Senior Underwriter |
Tel: +61 8275 9717 | chris.dent@qbe.com |
| QLD | ||
| Jimmy Likidis Underwriter |
Tel: +61 7 3859 5698 | jimmy.likidis@qbe.com |
| VIC/SA/TAS | ||
| Lisa Clarke Senior Underwriter
|
Tel: +61 3 9246 2351 | lisa.clarke@qbe.com |
| WA | ||
| Elli Leng Underwriter |
Tel: +61 8 9213 1078 | elli.leng@qbe.com |
|
MULTINATIONAL |
||
|---|---|---|
| NATIONAL | ||
| Stephen Geisler National Manager |
Tel: +61 3 9246 2657 | stephen.geisler@qbe.com |
| Eunice Yap Multinational Client Centre Hub Manager |
Tel: +61 2 8275 9768 | eunice.yap@qbe.com |
| Sharron Sykes National Product Specialist, Accident & Health |
Tel: +61 2 9375 4546 | sharron.sykes@qbe.com |
| NSW | ||
| Fleur Ye Senior Liability Underwriter – Multinational |
Tel: +61 2 9375 4797 | fleur.ye@qbe.com |
| Lisa Clarke Senior Underwriter |
Tel: +61 3 9246 2351 | lisa.clarke@qbe.com |
| QLD | ||
| Steve Jones Product Specialist, Property |
Tel: +61 7 3859 5632 | steven.jones@qbe.com |
| Peter Lane Product Specialist, Liability |
Tel: +61 7 3859 5624 | peter.lane@qbe.com |
| Emily Sax QLD Product Lead - Financial Lines |
Tel: +61 7 3859 5547 | emily.sax@qbe.com |
| Caroline MacDonald Senior Underwriter – Liability |
Tel: + 61 7 3859 5660 | caroline.macdonald@qbe.com |
| VIC | ||
| Ross Lawrenson Southern Regional Manager, Marine Specialty Risks |
Tel: +61 3 9246 2694 | ross.lawrenson@qbe.com |
| VIC/TAS/WA/SA Ian Wilson Senior Underwriter – Property Multinational |
Tel: +61 2 8227 8621 | ian.wilson@qbe.com |
| Mark Butterworth Senior Underwriter – Professional Liability |
Tel: +61 3 9246 2886 | mark.butterworth@qbe.com |
| Pooi-Yee Lee Senior Underwriter – Multinational Liability |
Tel: +61 3 9246 2445 | pooiyee.lee@qbe.com |
|
FINANCIAL LINES |
||
|---|---|---|
| NATIONAL | ||
| Marcelle Pavlov Head of Underwriting – Financial & Professional Services |
Tel: +61 3 9246 2937 | marcelle.pavlov@qbe.com |
| Phil Patterson Schemes & Facilities Manager |
Tel: +61 3 9246 2772 | phil.patterson@qbe.com |
| NSW/ACT | ||
| Ben Richardson NSW Product Lead |
Tel: +61 2 8275 9282 | ben.richardson@qbe.com |
| VIC/TAS | ||
| Mark Butterworth Senior Underwriter |
Tel: +61 3 9246 2886 | mark.butterworth@qbe.com |
| QLD | ||
| Emily Sax Underwriter |
Tel: +61 7 3859 5547 | emily.sax@qbe.com |
| SA/WA/NT | ||
| Claire Kelly SA/WA Product Lead |
Tel: +61 8 8202 2371 | claire.kelly@qbe.com |
|
PROPERTY |
||
|---|---|---|
| NATIONAL | ||
| Michelle Fry Head of Commercial Underwriting - Commercial Property |
Tel: +61 8 9213 6065 Mobile: +61 401 560 699 |
michelle.fry@qbe.com |
| NSW/ACT | ||
| Mick Elgindi Product Lead |
Tel: +61 2 8275 9731 | mick.elgindi@qbe.com |
| Stephanie MacRae Product Lead |
Tel: + 61 2 9375 4112 | stephanie.macrae@qbe.com |
| QLD | ||
| Steven Jones Product Lead |
Tel: +61 7 3859 5632 | steven.jones@qbe.com |
| VIC/TAS | ||
| Colin Ferguson Product Lead |
Tel: +61 3 9246 2417 | colin.ferguson@qbe.com |
| NT/SA/WA | ||
| Rachel Ihaka Product Lead |
Tel: +61 8 8202 2325 | rachel.ihaka@qbe.com |
|
SURETY |
||
|---|---|---|
| NATIONAL | ||
| Steven Huynh Head of Surety |
Tel: +61 2 8275 9318 | steven.huynh@qbe.com |
| Dean O'Connell Surety Underwriter |
Tel: +61 2 9375 4141 | dean.oconnell@qbe.com |
| Patricia Brown Surety Underwriter |
Tel: +61 3 9246 2941 | patricia.brown@qbe.com |
| Yenny Isa Team Administrator |
Tel: +61 2 8275 9436 | yenny.isa@qbe.com |
|
TRADE CREDIT - AUSTRALIA & NEW ZEALAND |
||
|---|---|---|
| Australia | ||
| NATIONAL | ||
|
Aidan Quinn Head of Commercial Underwriting |
Tel: +61 3 9246 2918 | aidan.quinn@qbe.com |
| Colin Wagstaff Head of Risk Underwriting |
Tel: +61 8 9213 5971 | colin.wagstaff@qbe.com |
| Michael McDowell New Business Commercial Manager |
Tel: +61 7 3031 8549 | michael.mcdowell@qbe.com |
| NSW/ACT | ||
| Daniel Gonzalez New Business Commercial Underwriter |
Tel: +61 2 9375 4509 | daniel.gonzalez@qbe.com |
| QLD/NT/WA | ||
| Michael McDowell New Business Commercial Manager |
Tel: +61 7 3031 8549 | michael.mcdowell@qbe.com |
| VIC/SA/TAS | ||
| Leonardo Pecorella New Business Commercial Underwriter |
Tel: +61 3 9246 2974 | leonardo.pecorella@qbe.com |
| New Zealand | ||
| Iain Clague New Zealand Manager – Trade Credit |
Tel: +64 9 980 3468 | iain.clague@qbe.com |
| Hayden Riddle Client Account Manager |
Tel: +64 3 353 6121 | hayden.riddle@qbe.com |
|
WORKERS COMPENSATION |
||
|---|---|---|
| CLAIMS ENQUIRIES | Tel: 133 723 | |
| NATIONAL | ||
| For all Workers Compensation related queries, please email workerscompunderwriting@qbe.com | ||
| Sarah Ellis National Portfolio Manager |
Mob: +61 4 6695 1366 | sarah.ellis@qbe.com |
| Augustus Modelo National Portfolio Manager |
Tel: +61 2 6201 3311 | augustus.modelo@qbe.com |
| NT, ACT & TAS | ||
| Colin Chilcott Regional Underwriting Manager, ACT, NT & TAS |
Tel: +61 8 8982 3810 | colin.chilcott@qbe.com |
| Key Accounts | ||
| Debra Corden Head of Customer Partnerships |
Tel: +61 3 9246 2008 | debra.corden@qbe.com |
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