The e-business support team’s main purpose is to assist intermediaries to process and maintain business with QBE electronically on the different platforms. We work closely with our intermediaries to troubleshoot any issues or errors that may arise whilst they are processing online. We are a passionate team who pride ourselves on delivering a high customer service.
Our vision is to lead the digital engagement for stakeholders through consistency, reliability, and collaboration.
We assist our intermediaries with these online electronic products:
- SME
- Workers Compensation
- Pleasure Craft
- Professional Indemnity
- Personal Accident
For system support, training, and system related issues/errors including Sunrise/c.change, please contact e-business support by email at [email protected] or call 1300 506 924.
You can also check out our e-business support page for tips and guides on using QBE’s systems.
If you require access to our systems for a new user, please complete and submit the Request access to QBE's systems for a new user form. One of our team will arrange access and get back to you once this has been set up.