The eBusiness support team’s main purpose is to assist intermediaries to process and maintain business with QBE electronically on the different platforms. We work closely with our intermediaries to troubleshoot any issues or errors that may arise whilst they are processing online. We’re a passionate team who pride ourselves on delivering a high customer service.
Our vision is to lead the digital engagement for stakeholders through consistency, reliability, and collaboration.
We assist our intermediaries with these online electronic products:
- SME
- Workers Compensation
- Pleasure Craft
- Professional Indemnity
- Personal Accident.
For system support, training, and system related issues/errors including Sunrise/c.change, please contact eBusiness support by email at [email protected] or call 1300 506 924.
You can also check out our eBusiness support page for tips and guides on using QBE’s systems.
If you need QBE system access for a new user, please complete and submit the Request access to QBE’s systems for a new user form. Our team will arrange access and notify you once it’s ready. Please note this process applies only to existing broker and AR accounts. If you do not already have a broker or AR account in place, please contact your QBE representative.
If you need QBE system access for a BOT user, please download and complete the RPA user access request form. Our team will be in touch to arrange access once the form is received.