Property insurance

A commercial property solution

Industrial special risk (ISR) covers any physical loss or damage to property related assets unless otherwise specifically excluded. The policy can also cover loss of profits associated with the property related claim and contingent interruptions.

The ISR policy provides essential cover for assets of the insured located anywhere in Australia including:

  • Burglary
  • Flood
  • Property in the open air
  • Closure by a Public Authority
  • Additional increase cost of working
  • Malicious damage
  • Accidental damage
  • Employee and Director's personal effects
  • Storm
  • Glass breakage
  • Claims preparation costs

QBE's policy schedules are formatted in a way which makes them easier to follow reducing ambiguity and ensuring contract certainty.

QBE's commercial property highlights

Capacity Sizeable capacity can be deployed 
  • Industry Mk IV & V wordings, and we subscribe most broker cluster wordings
  • Manuscript and nonstandard wording appetite
 Sub limit Flexible sub limit appetite 
 Appetite to write risks
  • Higher hazard risks
  • Broad geographical areas
  • Overseas locations
 Co-insurance appetite  Willingness to participate with other insurers for more complex placements
 Local decision makers  Empowered underwriters located in all major cities
 Quick responses We action opportunities in a timely manner 
 Loss control solutions Flexibility when considering opportunities without surveys 

Need more than just ISR?

Get more than ISR. We offer the following standalone products in conjunction with our ISR offering:

  • General property
  • Theft / Money
  • Electronic equipment
  • Machinery breakdown
  • Fidelity guarantee
  • Conference, events and weather

General liability and professional indemnity extensions also available.

Ensure your quote request is complete

Help ensure your quote moves forward as quickly as possible. Find out more about the minimum information we require for property (ISR).

Support at claim time

If an incident damages a customer's commercial property, our teams act quickly. From facilitation of fast onsite assessments and partial payments, to working closely with builders and restorers, we provide the practical support and ongoing communications needed to ensure operations can continue and disruptions is minimised.


Find out more about our Commercial Property insurance offering.

QBE recommended restorers and builders for property claims

When your clients claim requires restoration services or a builder to repair damage to their property a QBE recommended restorer or builder is a good choice.

We understand that client needs are unique therefore QBE has partnered with a range of suppliers with a strong focus on regional, remote and metro representation, who can offer speciality services relevant to the claim. Our panel has builders that cater for small repairs to customers’ properties all the way to a suite of builders catering for the high complexities of a large commercial loss.

Restoration services

QBE’s panel restorers will mobilise and work quickly to ensure a safe environment for your customers, removing contaminants, returning the environment to a pre-loss state and allowing repair work to begin.

This can include the restoration of removable property to its former condition, or mitigation activities to minimise further damage including drying and mould removal.

Building services

Our building partners cater for simple repairs to customers’ properties all the way to a suite of builders catering for the high complexities of a large commercial loss.

Our relationship with our recommended restorers and builders means they have plenty of experience servicing QBE claims. In addition, we closely monitor the performance of our recommended suppliers to ensure the best outcome for your clients.

You can search for a QBE accredited restorer or builder using the Repairer Finder Tool.


Builders panel


QBE partnered with Sedgwick for Loss Adjuster services

Sedgwick is QBE’s preferred supplier of loss adjusting services for Australian property claims. Our partnership approach allows us to drive a responsive, high quality and customer-centred service for your clients.

This includes priority access to loss adjuster services, including during catastrophe events.

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