We have created professional development modules that give you the freedom to learn when and where it suits you. This also includes offline resources that you can save and use as part of your day-to-day business practice.
We offer three core courses and a range of tutorials on products and risk as outlined below.
Get started
Access our online professional development modules by clicking on the links below to select the courses you would like to complete.
Product and risk insights training
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ANZSIC codes
Duration: 30 mins
Level: Intermediate
Points: 2 ANZIIF CIP, 2 NIBA CPD
The Australian and New Zealand Standard Industrial Classification (ANZSIC) is a national standardised way to categorise types of businesses. Insurance companies use ANZSIC codes for reporting purposes and QBE allocate their risk categories with ANZSIC codes. This module will help you understanding of the codes.
Automatic Sprinklers and Fire Alarms
Duration: 30 mins
Level: Introduction
Points: 1 ANZIIF CIP
This module provides you with knowledge about automatic sprinklers and automatic fire alarm systems to obtain the relevant information necessary to assess adequacy and risk.
Classification of Building Construction
Duration: 30 mins
Level: Introduction
Points: 1 ANZIIF CIP
This module provides you with the knowledge to identify and correctly code the type of building construction, determine a combustibility rating and allocate the correct construction code in c.change.
Claims overview
Duration: 30 mins
Level: Intermediate
Points: 3 ANZIIF CIP, 3 NIBA CPD
This course outlines QBE’s claims philosophy and provides you with the knowledge to be able to describe several peril types, determine the cause of loss, analyse information to support a claim and apply these learnings to a range of scenarios.
Commercial Motor
Duration: 3 hours
Level: Intermediate
Points: 3 ANZIIF CIP, 3 NIBA CPD
This module details how our Commercial Motor policy applies to different clients and contexts. It looks at different customer scenarios that encompass everything from a small business to a large fleet.
Commercial Packages
Duration: 4 hours
Level: Intermediate
Points: 4 ANZIIF CIP, 4 NIBA CPD
This module provides essential information about the QBE Business Package. It examines property, business interruption and liability in more detail, showing how the package options work and what will affect premiums.
Farm Pack Insurance
Duration: 2 hours
Level: Intermediate
Points: 5 ANZIIF CIP, 5 NIBA CPD
QBE Farm Pack Insurance is a flexible policy that offers specialist protection for all farms – whether they’re a lifestyle farm or large-scale business. This module will aid with your understanding of the policy.
Flammable Liquids
Duration: 30 mins
Level: Introduction
Points: 1 ANZIIF CIP
This module provides you with the flammable liquid hazard knowledge to make a basic risk assessment of the flammable liquid exposure for a customer.
Manual Fire Fighting
Duration: 30 mins
Level: Introduction
Points: 1 ANZIIF CIP
This module provides you with the ability to recognise whether a building has adequate manual firefighting equipment to minimise risk in a large fire.
Minimum Information Guidelines – Liability, Fleet and ISR
Duration: 40 mins
Level: Introduction
Points: 1 ANZIIF CIP, 1 NIBA CPD
Sending the right information upfront at quote time can help speed up the process so you can deliver even better service to your customers. Learn more about QBE’s Minimum Information Guidelines and understand why we need the information.
Security
Duration: 30 mins
Level: Introduction
Points: 1 ANZIIF CIP
This module provides you with the knowledge and understanding of the adequacy of security systems, in order to do a risk assessment for theft or burglary.
Warehousing
Duration: 30 mins
Level: Introduction
Points: 1 ANZIIF CIP
This module provides you with the knowledge of warehousing hazards so you can assess warehousing exposures and underwrite this type of business professionally and profitably.
Complete the R U OK? e-learning module
We have worked with our charity partner R U OK? to implement their new e-learning module into our e-learning. The module only takes 10 minutes to complete and aims to give you the skills and knowledge on how to prepare to ask the question 'are you okay,' and how you can respond if someone says they are 'not ok.'
It also reminds us of the importance of ensuring we are well within ourselves prior to asking the question.
Jump on and complete your e-learning module
You can sign up to QBE e-learning through a simple online request form. You will need to create a password that contains at least one capital, number and symbol.
Please be sure to remember your password and allow up to 48 hours to receive confirmation that your account has been activated. Once you receive confirmation that your access has been activated you can access our online professional development modules.
Remember to login regularly to get the most out of the program. Access is automatically withdrawn if there is no activity for more than six months. You can always rejoin at a later date when it suits you.
Training records
Once you have completed a module a training record will be made available either as a downloadable certificate or sent to you, depending on which system you completed the training in.
Please speak to your QBE Business Relationship Manager if you have any questions.
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