Our professional development modules give you the freedom to complete the course when and where it suits you. The courses and tutorials also include offline resources that you can save and use as part of your day-to-day business practice.

To get started:

  1. Register for access to our e-learning
  2. Once registered, click on the any of the course links to start the modules.

Product and risk insights training

ANZSIC codes elearning - hands resting on a laptop keyboard
QBE elearning - Automatic sprinklers
Claims overview elearning - mature lady sitting at her laptop reviewing a document
Commercial Motor elearning - view of the rear of a row of motor cars
Commercial Packages elearning - Two retail workers going through their inventory
Farm elearning - Young woman standing in a field of vegetables in the morning light
Minimum information guidelines elearning - Young man checking his digital tablet standing in a commercial property

ANZSIC codes

Duration: 30 mins
Level: Intermediate

The Australian and New Zealand Standard Industrial Classification (ANZSIC) is a national standardised way to categorise types of businesses. Insurance companies use ANZSIC codes for reporting purposes and QBE allocate their risk categories with ANZSIC codes. This module will help you understanding of the codes.

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Automatic Sprinklers and Fire Alarms

Duration: 30 mins
Level: Introduction
Points: 1 ANZIIF CIP

This module provides you with knowledge about automatic sprinklers and automatic fire alarm systems to obtain the relevant information necessary to assess adequacy and risk.

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Claims overview

Duration: 30 mins
Level: Intermediate

This course outlines QBE’s claims philosophy and provides you with the knowledge to be able to describe several peril types, determine the cause of loss, analyse information to support a claim and apply these learnings to a range of scenarios.

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Commercial Motor

Duration: 3 hours
Level: Intermediate

This module details how our Commercial Motor policy applies to different clients and contexts. It looks at different customer scenarios that encompass everything from a small business to a large fleet.

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Commercial Packages

Duration: 4 hours
Level: Intermediate

This module provides essential information about the QBE Business Package. It examines property, business interruption and liability in more detail, showing how the package options work and what will affect premiums.

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Farm Pack Insurance

Duration: 2 hours
Level: Intermediate

QBE Farm Pack Insurance is a flexible policy that offers specialist protection for all farms – whether they’re a lifestyle farm or large-scale business. This module will aid with your understanding of the policy.

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Minimum Information Guidelines – Liability, Fleet and ISR

Duration: 40 mins
Level: Introduction

Sending the right information upfront at quote time can help speed up the process so you can deliver even better service to your customers. Learn more about QBE’s Minimum Information Guidelines and understand why we need the information.

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Duration: 30 mins
Level: Introduction
Points: 1 ANZIIF CIP

This module provides you with the knowledge of warehousing hazards so you can assess warehousing exposures and underwrite this type of business professionally and profitably.

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Complete the R U OK? e-learning module

We have worked with our charity partner R U OK? to implement their new e-learning module into our e-learning. The module only takes 10 minutes to complete and aims to give you the skills and knowledge on how to prepare to ask ‘are you okay?’ and how you can respond if someone says they are ‘not OK.’

It also reminds us of the importance of ensuring we are well within ourselves prior to asking the question.

Jump on and complete your e-learning module

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Register to start learning

You can sign up to QBE e-learning through a simple online request form. You will need to create a password that contains at least one capital letter, number and symbol.

Please be sure to remember your password and allow up to 48 hours to receive confirmation that your account has been activated. Once you receive confirmation that your access has been activated you can access our online professional development modules.

Remember to login regularly to get the most out of the program. Access is automatically withdrawn if there is no activity for more than six months. You can always rejoin at a later date when it suits you.

Training records

Once you have completed a module a training record will be made available either as a downloadable certificate or sent to you, depending on which system you completed the training in.

Please speak to your QBE Business Relationship Manager if you have any questions.

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