Business provides a range of insurance products for all types of businesses. We support our business customers directly, through our broker channels and our agency networks.
Our Business team is structured into the following teams:
- Commercial (Motor, Liability, Property, Workers Compensation, Accident & Health, Aviation, Marine, Financial Lines)
- SME (Business Package, Householders, Private Motor, Farm, Commercial Motor, Liability)
- Elders Insurance
- Trade Credit & Surety
- Partnerships
- Heavy Industries (Construction)
- Transformation
Some of the roles you will find in Business:
- Underwriter
- E-Business Advisor
- Broker and Relationship Manager
The Chief Underwriting and Transformation Office (CUTO) includes the key areas of National Product Management, Reinsurance, Risk Solutions, Underwriting Governance, Performance, Dispute Resolution, Actuarial (Pricing) and Disclosure. Together, this team helps to shape AUSPAC's underwriting strategy and deliver product offerings that meet customer needs and enable sustainable growth.
Our Chief Underwriting and Transformation Office is structured into the following teams:
- Transformation
- Pricing (Actuarial)
- Underwriting
- Underwriting Governance
Some of the roles you will find in Underwriting:
- National Portfolio Manager
- Pricing Manager (Actuarial)
- Disclosure Support Specialist
- Dispute Resolution
For our Claims team, this is where our promise to our customers comes to life, it’s the moment of truth for us. By providing empathetic, efficient and consistent service, we can deliver world-class outcomes for our customers, partners and community.
Our Claims team is structured into the following teams:
- Risk
- Operations
- Digital & Data
- Customer Delivery Partners
- Property & Liability
- Motor & Marine
- People Risk
Some of the roles you will find in Claims:
- Claims Officer
- Case Manager
- Investigations Manager
To ensure we deliver against our strategy, we need to build deep, enduring commercially viable partnerships; effective, streamlined, and profitable underwriting; as well as growth and profitable performance of Consumer products.
Our Consumer team is structured into the following teams:
- Micro SME
- LMI Products
- CTP
- Customer Growth & Delivery
- Strategy & Portfolio Management
- SME Digital Innovation
- Remediation
Some of the roles you will find in Consumer:
- Insurance Specialist
- Credit Risk Specialist
- Sales & Retention Team Manager
Enterprise Operations houses our key strategic, governance and enterprise capabilities of Strategy & Design, Data & Analytics, Customer Relations & Advocacy, AUSPAC's Central First Line Risk team, Customer Insights, Marketing, Legal and Executive Operations; including office of the CEO.
Our Enterprise Operations team is structured into the following teams:
- Business Continuity Hub
- Customer Relations & Advocacy
- Legal
- Process Architecture & Governance
- Business Optimisation
- Data & Analytics
- Marketing
- Strategy
- Operational Resilience
Some of the roles you will find in Enterprise Operations are:
- Events Specialist
- Data Governance Manager
- Legal Counsel
- Data Scientist
- Machine Learning Engineer
- Solution Consultant and Designers
- Data Service Specialist and Engineers
Finance is dedicated to providing best in practice balance sheet and capital management, business partnering, financial reporting and business insights, actuarial reserving and procurement services to build greater strength and resilience in AUSPAC's financial performance.
Our Finance team is structured into the following teams:
- Actuarial (Reserving)
- Finance, Risk & Compliance
- Finance Partnering & Planning
- Strategic Finance
- Procurement & Business Services
Some of the roles you will find in Finance:
- Finance Business Partner
- Actuarial Analyst
- Policy Solutions Specialist
The People team’s purpose is to make QBE a better and successful organisation by unlocking the potential of our people, for today and tomorrow.
Our People team is structured into the following teams:
- Organisational Development
- Talent and Partnering
- Inclusion & Wellbeing
- Strategic Workforce Planning & Organisational Design
- People Planning & Operations
Some of the roles you will find in People:
- Talent Acquisition Partner
- People Business Partner
- Learning & Leadership Consultant
The Risk team is a multi-disciplinary function with expertise covering all areas of the business. The team is structured around five central teams to ensure effective support, challenge, and engagement with all key stakeholders. The team brings a unique blend of 2nd line capability drawn from 1st line experience covering areas such as actuarial, distribution, finance, legal, operations, regulatory, technology, and underwriting.
Our Risk team is structured into the following teams:
- Risk Advisory
- Risk Business Challenge
- Strategic Risk
- Enterprise Risk
- Risk Analytics and Risk Reviews
- Compliance and Conduct
- Regulatory Affairs
- Regulatory Change & Compliance Transformation
- Regulatory Breach Reporting
- Financial Crime
- Privacy
Some of the roles you will find in Risk:
- Compliance Manager
- Technical Risk Analyst Manager
- Regulatory Affairs Manager
Across QBE we have a global Group Technology Services function as well as location-specific Technology Services business units including the AUSPAC Technology Services. Group technology functions include global infrastructure services, cyber security, and architecture.
Our Technology team is structured into the following teams:
- Value Stream Delivery
- Technology, Strategy & Governance
- NZ Technology & Delivery
- Technology Platforms
- Enterprise Delivery
- IT Operations
Some of the roles you will find in Technology are:
- Lead Enterprise Architect
- Test Analysts, Leads and Managers
- Software and Platform Engineers
- Project and Program Managers
- Business Analysts