Becoming an accredited repairer
QBE Insurance (Australia) Limited is a member of the QBE Insurance Group. QBE Insurance Group is Australia’s largest global general insurance and reinsurance company, and one of the world’s top 20 international insurers and reinsurers in the world.
Our accredited repairers are fully qualified to serve our direct customers, fleets, brokers and corporate partners by providing safe, quality and efficient repairs to get them back on the road as soon as possible.
Our accredited repair network generally serves our needs at present, however we’re open to building legitimate partnerships with repairers who can demonstrate innovation, sustainability and alignment to repairing current and future vehicles. Any current opportunities are listed below.
We expect potential repairers to:
- Demonstrate best practice solutions to repairing our customer vehicles
- Offer priority service, high quality repairs and cost synergies
- Employ qualified, competent and experienced personnel
- Be legally compliant for probity checks within your business
- Demonstrate the necessary facilities and equipment for QBE’s services
- Have sustained business experience and practices with partners like QBE
- Commit to working with QBE’s Motor Assessing systems and requirements
- Comply with the Motor Vehicle Insurance and Repair Industry Code of Conduct and relevant state and federal law
- Agree to comply with applicable QBE policies, which includes but is not limited to:
- Modern Slavery Risk & Compliance Standard Summary
- Supplier Sustainability Principles
More information relating to QBE Policies can be found on the QBE Group website.
If you believe you meet or agree to these conditions, then please express your interest to QBE on [email protected]
Please note: each expression of interest is assessed on individual merit and QBE’s business needs. Submitting an application does not guarantee approval as an accredited repairer.
Industry code of conduct
We adhere to the Motor Vehicle Insurance and Repair Industry Code of Conduct, a set of guidelines that promotes cooperation and transparency between insurers and repairers.
Repair dispute resolution
We’re committed to settling repair disputes (under Section 10 of the code). Contact your QBE Assessing Manager for more information.