Press Release

QBE appointed as claims management provider under icare’s Authorised Provider model

QBE Insurance Australia (QBE) announced today that it has been appointed as one of the workers compensation claims management providers under the Insurance and Care NSW (icare) Authorised Provider model.

QBE will provide claims management services to eligible large business customers from mid-2020. The announcement is part of icare’s drive to transform workers compensation in New South Wales, offering greater choice for large businesses in the state.

Jon Fox, QBE Chief Claims Officer, said: “We are delighted to have been chosen to be part of the Authorised Provider model, supporting icare’s initiatives to meet the needs of larger employers in New South Wales.”

“This appointment is testament to the hard work, investment in innovation and customer centred focus of our team. We are excited to be able to extend our work with icare, employers and employees in the state.”

Today’s announcement follows icare’s appointment earlier this month of QBE as one of the claims managers for workers compensation claims within its Treasury Managed Fund (TMF) portfolio.

icare provides workers compensation insurance to more than 320,000 public and private sector employers in NSW and their 3.6 million employees. It also insures builders and homeowners, provides treatment and care to people severely injured on NSW roads and protects more than $193 billion of NSW Government assets.

For more information:

Paul Dekkers
External Communications Manager
QBE Australia
Phone: 0418 218 722

QBE Australia Pacific
Head Office: Level 5, 2 Park St, Sydney NSW 2000 Australia
PO Box 82, GPO Sydney NSW 2001 Australia
telephone +61 2 9375 4444 | facsimile +61 2 9231 6104


QBE is one of the world’s leading insurers and reinsurers, with operations in 31 countries and a presence in all of the key global insurance markets. Across our operations we offer commercial, personal and specialty products and risk management solutions to our customers. In 2018 QBE Australia Pacific’s gross written premium was US$3,992 million. With offices in the major centres and regional locations, we deliver one of the broadest product ranges of any insurer in Australia. For more information visit