Contents insurance policy documents for renters and strata owner-occupiers

Contents insurance policy documents for policies that were purchased prior to 1 December 2020

If this applies to you, you should have one of these PDS booklets at your home:


Read the combination of the PDS, SPDS and Key Facts Sheet documents that apply to you.


For NSW policies, read more about the Emergency Services Levy.

If you have any questions about your specific policy, call us on 133 723 or email

Product Disclosure Statement (PDS)
The PDS contains most of the terms and conditions of the insurance product we offer. Read the PDS if you are interested in understanding what’s covered and what’s not.

Supplementary Product Disclosure Statement (SPDS)
Contains updates to the PDS.

Additional Information Guide (AIG)
The AIG provides additional information about how we set premiums, how excesses work and how we pay claims.

Certificate of Insurance
If you purchase a QBE insurance policy, we’ll provide you with a Certificate of Insurance. It contains the specific information about the people and property insured.