Help and information for customers with an insurance policy purchased direct from QBE; request your certificate of currency, make a payment, make a claim, or renew your policy. Received a communication from us about a remediation payment?
Why choose QBE insurance?
Hand-picked, Australia-wide network of Accredited Smash Repairers.
Home & contents
We’ve been awarded Mozo’s 2023 Exceptional Quality Home & Contents Insurance Award.
Our holiday-period opening hours
Our Sales and Service centres for Car, Home, Boat, Caravan, Motorcycle, Small Business and CTP insurance will have some changed opening hours during the upcoming holiday season.
Mozo Experts Choice Exceptional Quality Car and Home & Contents Insurance 2023
Mozo awarded us its 2023 Mozo Experts Choice Awards for Exceptional Quality Car Insurance, and Exceptional Quality Home & Contents Insurance.
Platinum Trusted Service Award 2023
This annual award acknowledges outstanding service based on customer ratings. Our FEEFO award helps consumers buy online with confidence, and shows customers that we listen, care and can be trusted.
Finder’s Best Rated National Car Insurance Brand 2021/2022
We’ve been awarded Finder’s best-rated national Car Insurance Brand for Customer Satisfaction in 2021/2022.
Mansfield Award Personal Lines 2022
The Mansfield Awards highlight the vital role that claims professionals play in the insurance industry and recognises those achieving excellence in this field.
Australia's Green Insurer of the Year 2023
For the fourth year running we’ve been named by finder.com.au as Australia’s Green Insurer of the Year. We’re honoured to be recognised alongside the nation’s greenest industry leaders.