Reconciliation Action Plan

As one of Australia's largest insurers of Indigenous communities, we've long been committed to those communities and the preservation of Indigenous culture, values and traditions.

Our vision for the future is to make it possible for Australia’s First Peoples to be valued, accepted and have equality in society. To help achieve this vision, we launched our Reconciliation Action Plan (RAP) in July 2015. Developed in partnership with Reconciliation Australia, our RAP formalises QBE’s commitment to creating meaningful relationships and promoting sustainable opportunities for Aboriginal and Torres Strait Islander communities, organisations and businesses.


As we have already laid the foundations for achieving our RAP commitments, we have begun with an Innovate RAP. Over our long history QBE has established a number of relationships with Aboriginal and Torres Strait Islander communities, most of which have grown organically through our business and sporting relationships. An Innovate RAP gives us the opportunity to take this commitment to the next level, strengthening and maximising the value these relationships can bring towards forging reconciliation. Through our RAP we can bring all our actions together and continue challenging ourselves to build upon our commitments each year.

Find out more about our Innovate Reconciliation Action Plan 2018-2020.

The artwork

Australian Aboriginal art is one of the oldest art traditions in the world and a remarkable form of storytelling. For Aboriginal and Torres Strait Islander people, storytelling is both a gift and a very old custom.

To bring our RAP to life we engaged Gilimbaa, an Indigenous creative agency, to craft a custom piece of art that would accompany our RAP and tell the story of QBE’s reconciliation journey. To help map this out, Gilimbaa facilitated a strategy session with 20 of our people from across all areas of the business, each with different knowledge, expertise and experience. Their thoughts and feedback helped identify key pillars which formed the foundations our artwork is designed on. We feel very connected to our artwork as it represents our past, present and future.

The committee

QBE aims to establish a diverse and inclusive workforce that reflects the diversity of our customers and the communities we work within. Our footprint and ability to drive change continues to grow as we learn more about our Aboriginal and Torres Strait Islander employees, partners and customers. Our RAP committee and our senior leaders at QBE have a passion to make a difference, and work towards reconciliation and Aboriginal and Torres Strait Islander inclusion at QBE. Committee-led initiatives include the national  “Welcome/Acknowledgment to Country” guidelines distributed to all offices and partners, as well as partnering with Indigenous communities on various projects.  

Community engagement

We are committed to building significant and long-standing relationships with Aboriginal and Torres Strait Islander communities and organisations. QBE is proud to have forged strong relationships with several Aboriginal and Torres Strait Islander organisations, including: