Our Sales and Service centres will be closed Thursday 25 April for ANZAC Day.
Received a communication about a remediation payment?
Understand why
Code of Practice
Our commitment to honesty, fairness and great service, and how to provide feedback.
Family and domestic violence customer support
We're committed to supporting customers through this difficult time.
Design and distribution of our insurance product
Our products are designed, developed and managed with the customer in mind to make sure they meet their needs and deliver fair value.
Incident and breach reporting requirements
A guide for third parties acting on behalf of QBE to understand obligations for reporting incidents and breaches.
Human rights and modern slavery
Wherever we operate, we respect human rights and are committed to adhering to internationally recognised human rights principles.