We are in the business of managing risk. Whether it is finding a way to insure unique risks, developing a Broker to their best potential, supporting the community or responding quickly in times of need, here you will find some of the things we make possible.
Looking ahead with Elliot Hill
What does the new world mean for brokers and customers? Elliot Hill, QBE Australia Pacific’s General Manager - Sales & Relationship Management discusses our response.
Bushfire claims progress update
We’ve stayed focused on helping our bushfire-affected customers get their lives back on track, despite the challenges of COVID-19, and we've now finalised 80% of our bushfire claims.
Supporting you through renewal season
Watch Jason Clarke, Chief Customer Officer, Commercial Lines and Phuong Ly, Chief Underwriting Officer discuss our commitment to supporting brokers and vision for the future.
Video claims triaging means a customer can give us a virtual tour of their property to quickly assess damage and next steps. Find out how we’re using it deliver better claims outcomes for our customers.
Improving Workers Compensation outcomes
Our new Workers Compensation claims process enhancements will help employers manage their claims costs, while also helping employees get back to work after an injury on the job.
COVID-19 update: Workers Compensation
We’re taking some important actions in our Workers Compensation team in response to the COVID-19.
New Charter puts customers first
Your clients are now firmly at the centre of all claims recovery activity.
Connecting with bushfire-affected customers
We’ve been busy in bushfire-affected areas helping customers.
QBE has put science at the centre of helping injured people get back to work.
Update on our bushfire response
How we’re supporting you and your customers
We’re looking to the future
Jason Clarke reflects on our evolving industry and business in his end of year message
Delivering on our claims service for SMEs
When things go wrong, clients expect their claims to be handled with genuine care.
SMEs and Insurance Report
Examining risk trends for Australian small and medium-sized business.
How small business counts on brokers
SMEs need expert advice from brokers when it comes to their insurance.
Being there for Lauren Parker
How insurance supported her after an accident changed her life.
Putting safety first
Our Accredited Smash Repairer network makes customer welfare its priority.
Back on the road
When Mary Leather's car was badly vandalised, QBE put her in touch with a member of our Accredited Smash Repairer network.
QBE Insurance and Elders were there to provide support and guidance to the club as it grappled with the challenges of the damage and rebuilding.
Since 1991 Rocky Lamattina & Sons Pty Ltd have been growing, processing, and supplying carrots for Australia. We’ve been protecting this Australian family business for 14 years, providing cover for everything from their impressive fleet of road trains, to the farm and business itself, which includes an incredible world class advanced production facility, which has to be seen to be believed.
Sam's story (part 2)
After a period of lengthy rehabilitation from a fall that left Sam paralysed, she was still in a dark place. It wasn’t until months after returning home Sam found happiness again, by finding an unlikely companion named Penguin and a sport which began as a hobby. What happened next has to be seen to be believed.
Sam's story (part 1)
Growing up on Sydney’s northern beaches, Sam led an active life with a passion for surfing, mountain biking and soccer. Nothing could prepare her young family for what would happen during their holiday in Thailand.
Premiums4Good™, using a percentage of everyday insurance premiums in projects with a positive community or environmental benefit. This includes social impact and green bonds.
It's a simple way to benefit the environment and the community at no additional cost to you or your customer.