Please review the below, and if this can't help solve your issue, we've provided details of the information we require and the best team to contact.
User access
Need to request access for a new user, request a new account, modify or delete an existing user, or having issues logging in?
Policy transactions
Check out our problem solving tips for common issues with Renewals, Cancellations, Payment/Premium Discrepancies, Referrals and Endorsements.
Claims processing
Need to make a claim or having issues with ClaimWrite? Contact the appropriate product team who can help you.
System hints and tips
To help you support your customers, we’ve developed these handy tips for QBE systems, including c.change, to ensure you have the information you need at your fingertips.
Contacts
The eBusiness support team’s main purpose is to assist intermediaries to process and maintain business with QBE electronically on the different platforms.
QBE systems new user access request form
Submit the form to set up new user access for an existing account. Our team will arrange access and notify you once it’s ready.
RPA user access request form
Download and complete the RPA User access. Our team will be in touch to arrange access and notify you once it’s ready.