How to make a Workers Compensation claim

The claims process varies from state to state. Select your state to find out more.

QBE ceased providing workers insurance in NSW as of 31 December 2017. For workers compensation claims queries please contact icare workers insurance by visiting or call 13 77 22 for more information.
In Queensland, Workers Compensation is government owned and underwritten by Q-Comp.
In South Australia, all Workers Compensation claims are managed by two claims agents – Employers Mutual and Gallagher Bassett – as appointed by WorkCover SA.
In Victoria, Workers Compensation claims are managed by five claims agents – Allianz, CGU, Employers Mutual, Gallagher Bassett and Xchanging – as appointed by WorkSafe Victoria.

Claim checklists

Step-by-step guides to the claims process. For employers and employees.

Need more help?

Call us at 133 723

Mon-Fri 8.30am- 5pm, (AEST)