The claims process varies from state to state. Select your state to find out more.
- Report notifiable injuries to WorkSafe ACT
- Tell us about the injury by completing a First Contact Form or contacting your local branch
- Give your worker a Workers Claim Form
- Complete an Employers Report of Injury
- Send the worker's completed claim form and ACT medical certificate to us within seven business days of receipt. A case manager will assess the claim and come back to you with a liability decision.
QBE no longer provides workers insurance in NSW (as of 31 December 2017)
For any queries relating to purchasing or renewing a policy please contact icare workers insurance by visiting www.icare.nsw.gov.au or call 13 44 22 for more information.
icare Insurance for NSW
As an appointed agent for icare Insurance for NSW, we provide case management services for a range of NSW Government Agencies.
Ph : (02) 4032 5935
Email: ifnswcustomercare@qbe.com
Self-Insurance
Our specialist teams are trained in the delivery of self-insurance services.
- Report notifiable injuries to WorkSafe NT
- Tell us about the injury by completing a First Contact Form or contacting your local branch
- Give your worker a Workers Claim Form
- Complete an Employers Report of Injury
- Send the worker’s completed claim form and First Medical Certificate to us within three business days of receipt. A case manager will assess the claim and come back to you with a liability decision.
In Queensland, Workers Compensation is government owned and underwritten by Q-Comp.
In South Australia, all Workers Compensation claims are managed by two claims agents – Employers Mutual and Gallagher Bassett – as appointed by WorkCover SA.
- Report notifiable injuries to WorkCover Tasmania
- Tell us about the injury by completing a First Contact Form or contacting your local branch within three business days
- Give your worker a Notice of Right to Make a Workers Compensation Claim form within 14 days
- Give your worker a Workers Claim Form to complete and return to you with a Workers Compensation medical certificate
- Send the completed claim form and medical certificate to us within five business days of receipt. A case manager will assess the claim and come back to you with a liability decision.
In Victoria, Workers Compensation claims are managed by five claims agents – Allianz, CGU, Employers Mutual, Gallagher Bassett and Xchanging – as appointed by WorkSafe Victoria.
- Report notifiable injuries to WorkSafe
- Tell us about the injury by completing a First Contact Form or contacting your local branch
- Give your worker a Workers Claim Form
- Complete an Employers Report of Injury
- Send the worker’s completed claim form and medical certificate to us within five business days of receipt. A case manager will assess the claim and come back to you with a liability decision.