6

Navigator is an independent program that provides support to injured people during their recovery process.

Navigator not only provides a safe and confidential opportunity for injured people to talk about their recovery, it helps us identify psychosocial factors that impact recovery. This means we’re able to understand where additional intervention from healthcare professionals is needed.

Through the use of the Navigator Program, we’re able to help mitigate the development of psychosocial issues and secondary psychological injuries that can impact recovery, ultimately supporting individuals to stay on track and return to work as planned.

Key results1:

  • Injured people return to work up to 6.5% faster
  • Mitigation of the development of secondary psychological issues
  • $4.6m+ - 943 claims in cohort = $4.6m+ in saved wages.

 


1 Figures current as at August 2020

You might also be interested in...

Behavioral Insights - health worker taking a video call
Behavioural Insights

Our behavioural insights team, established in partnership with Monash University, supports the recovery of injured people using behavioural economics, psychology and sociology.
Person checking the details of their medication on their smartphone

Best practice medication management

Our medication management program provides a state-of-the-art system and app for safe and effective medication usage.

Two young, casually dressed men shaking hands

How we’re improving outcomes

Our Workers Compensation claims process enhancements help manage claims costs, while also helping employees get back to work after an injury on the job.


Active REcovery Clinics - two young women in a gym completing shoulder exercises

Active Recovery Clinics

We’ve partnered with biomechanics leaders to support and enhance the injury recovery process with wearable devices and machine learning technology.