Culture

We achieve an inclusive and performance-based culture

Diversity and inclusion

QBE Australia recognises the value of a diverse workforce; we believe diversity and inclusion is essential for a strong, sustainable company. We encourage a working environment that is welcoming, fair and inclusive for all.

We know the needs of a diverse workforce are not all the same and are proud of the initiatives we’ve developed targeting gender-equality and LGBTI inclusion within our workforce. We also have programs in place that support the advancement of Indigenous employees and those with disabilities. 

Such initiatives include our gender-equal, flexible paid parental leave policy, Share the Care, and our flagship female career acceleration program, Lead In, both of which aim to disrupt the systemic barriers that directly contribute to gender inequality in the workplace. We also have active employee networks, such as our QBE Pride committee, whose work in the LGBTI inclusion space has resulted in three award recognitions: the 2019 Gold Employer in the Australian Workplace Equality Index (AWEI); the 2019 Australian LGBTI Awards Best Network; and the 2018 Australian Human Resources Institute (AHRI) Michael Kirby LGBTI Inclusion Award.

 

careers culture

careers culture

We also recognise that flexibility requirements are different for every individual; our Flex@QBE principles allow our people to better balance work-life commitments in a way that suits them, from flexible schedules and flexible working locations to flexible leave.

QBE also recognises family and domestic violence as a workplace issue. Our aim is to ensure those impacted are able to maintain their employment and have control over life choices for themselves and their children.  

Our QBE DNA

Everything we do at QBE is underpinned by our DNA – because we know it's not just what we do that matters, it's how we do it that makes the difference. At QBE, when we show-up for our people, customers, communities or shareholders across the globe:

  • We are customer-centred
  • We are technical experts
  • We are diverse 
  • We are fast-paced
  • We are courageous 
  • We are accountable
  • We are a team

Community

QBE has always played an active role in the communities in which we operate. In 2011 we launched the QBE Foundation, our corporate responsibility initiative. Through the Foundation our employees can engage in a range of community activities, including applying for local grants to charities and causes they're involved with and passionate about, and grants which match their fundraising efforts. Each year our employees are also offered a day of volunteer leave to lend a helping hand to support those in need.

Through our Reconciliation Action Plan, QBE has formalised its commitment to creating meaningful relationships, enhancing respect and promoting sustainable opportunities for Aboriginal and Torres Strait Islander communities, organisations and businesses.

Innovation and continuous improvement

Innovation keeps us competitive and constantly moving towards our customer-first ambition with a focus on measuring customer experiences and carefully evaluating what we do. Many learnings and ideas are shared through QBE's Innovation Forum, which looks at new ways to improve how we work. Through the Forum we share thinking and recognise and reward employees who create innovative, practical ideas across the network.